Restaurant Host/Hostess

Summer Bonus!

Ocean Crest Resort is looking for a Host or Hostess to join our team and be the first friendly face our guests meet.  Experience preferred, but we are willing to train the right preson.



What we offer:

• Paid vacation after 1 year of employment (PTO)


• Health Insurance (we pay 75% of the premuims for Full Time Employees)


• Employee Discounts

At Ocean Crest Resort we value our employees. We appreciate the effort put into our Resort and Guest satisfaction. Our guests are like family, we have built relationships with them for generations.  Ultimately, you will help create a pleasant and memorable experience for our guests and build friendships along the way.

Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting our guests to their tables. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

• Welcome guests to the venue


• Provide accurate wait times and monitor waiting lists


• Manage reservations


• Escort customers to assigned dining or bar areas


• Provide menus and announce Waiter/Waitress’s name


• Greet customers upon their departure


• Coordinate with wait staff about available seating options


• Maintain a clean reception area


• Cater to guests who require extra attention (e.g. children, elderly)


• Answer incoming calls and address customers’ queries


• Assist wait staff as needed


• Assist in clearing and setting tables


• Processing cash transactions


• taking To Go Orders


• Running Shift Reports

Requirements and skills

• Previous restaurant esperience preffered


• Understanding restaurant etiquette


• Familiarity with health and safety regulations


• Demonstrable customer-service skills


• Excellent communication skills (via phone and in-person)


• Strong organizational skills with the ability to monitor the entire dining and bar area


• Availability to work in shifts as needed


• Good physical condition to walk and stand during an entire shift


• High school diploma; hospitality certification is a plus

Pay Rate:  $17.13 - $18 Per Hour Plus Tips