Restaurant Outlet Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to Willows Lodge, an idyllic escape just 30 minutes from Seattle in the charming setting of Woodinville, Washington. Proudly part of the Pyramid Global Hospitality portfolio, Willows Lodge offers 84 inviting guest rooms, 7 versatile meeting rooms, and a total of 5,000 sq ft of meeting space. More than just a retreat, Willows Lodge seamlessly integrates comfort with career opportunities.     Situated in the heart of Woodinville, Willows Lodge embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.     Join us at Willows Lodge, where your pathway to a fulfilling career is guided by an excellent People First Culture. Here, you're not just part of a professional team; you're a vital contributor to an environment that appreciates the unique charm of Woodinville. With comfortable guest rooms, versatile meeting spaces, and the added luxury of an on-site spa, every aspect contributes to a workplace that harmonizes with the serene beauty of Washington's wine country. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the tranquil ambiance of Willows Lodge!

What you will have an opportunity to do:

The Restaurant Outlet Manager will have primary focus on Fireside Lounge while providing support to Barking Frog & Room Service at Willows Lodge.

In this role, success looks like a strong mix of restaurant leadership, food and beverage knowledge, organization, and actual operational common sense. You should be able to work the real schedule of a restaurant, including nights, weekends, holidays, and busy service periods. You bring either a bachelor s degree, two to three years of related experience, or the kind of hands-on background that clearly prepares you for the role.
You communicate clearly, stay organized, lead and coach employees, manage schedules, address performance concerns, and keep service moving under pressure. You have solid wine, beer, liquor, and food knowledge, a good palate, strong attention to detail, and the ability to prioritize when ten things are happening at once. You can work independently, follow direction, delegate well, handle guest and team questions professionally, and use basic math for restaurant operations like inventory, portions, pricing, scheduling, and financial awareness.
This is a hands-on floor leadership role. The right person is visible, organized, calm under pressure, strong with people, and able to balance guest service, team accountability, business goals, and restaurant standards.

What are we looking for?

Compensation:

$81,000

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$86,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.