Restaurant Server - AM Shift

Title:

AM Restaurant Server

Job Description:

Ensure and serve guests with an elevated experience demonstrating menu knowledge, sales ability, and "our story".

Typical Work Conditions:

Restaurant or other outlet.

Equipment Used:

Trays, various dishes, glassware, flatware, room service equipment, and other food and beverage service items.

Knowledge/Training:

• Candidate must be fluent in English and demonstrate an ability to communicate clearly with guests and associates.


• Experience required.


• Must have basic knowledge of beer, wine and spirits and be familiar with menu items.


• Must demonstrate the ability to upsell and drive revenue.

Essential Tasks:

• Provide superior table service to the guest per Hotel standards.


• Upsell items that generate additional revenue for the restaurant while satisfying the guest.


• Complete all payment transactions per hotel policies and procedures.


• Perform duties per shift including setup and cleanup.


• Clean and reset tables per standard.


• Replenish buffet with hot and cold items as needed (when applicable).


• Seat guests.


• Serve room service orders per Hotel standards and guidelines.


• Familiarize with open table to input reservations according to standard.


• Answer phones within 2 rings.


• Participate and attend pre-shift meetings or huddles.


• Execute other duties as assigned by managers/supervisors.

Other desired skills:

• Flexibility


• Comfortable with making empowered financial decisions.


• Able to work within a team.


• Leadership mentality.


• Ownership


• Ability to create memorable moments for your guests.


• Able to work in a fast-paced environment.