ReStore Receiving Associate

MISSION:

"Seeking to put God's love into action, Pikes Peak Habitat for Humanity brings people together to build homes, communities, and hope."

GENERAL DESCRIPTION:

This position is responsible for providing customer service to all customers and donors in the ReStore by processing donation drop-offs. This position provides education and assistance to customers and donors throughout the store and works to ensure the intake of donated products is collected.

CORE RESPONSIBILITIES:

• Assist donors in dropping off their donation, filling out paperwork, and thanking them.


• Process (test, clean, donations through the receiving area and ensure that all accepted donations meet PPHFH quality standards.


• Greet customers to ensure that they feel welcome and address any questions that they have.


• Stock and merchandise donated and purchased products with store displays and shelves for furniture, paint, light fixtures, etc.

• Ensure consistent and efficient store operations to provide an enjoyable customer experience.


• Assist customers through the entire purchase process, communicating customer needs with other staff members as necessary.


• Work and supervise daily volunteers on different projects and tasks in the store.


• Working with Floor Associates, Donation Ambassador Drivers, and Ambassador Assistants to replace and stock the floor with donated and purchased materials.


• Notify managers when needing customer support and store needs.


• Removing damaged or incomplete items and disposing of them correctly per managers' requests, cleaning displays as necessary, and arranging remaining items attractively and compactly in preparation for new product.


• Research and price merchandise on the sales floor and make sure all merchandise is priced.


• Cross-train with other positions to support when needed, including but not limited to operating the cash registers, processing payments without errors, and working on the sales floor.


• Collaborating and working with other teams, ensure that the store is clean and welcoming.


• Spread the mission of Pikes Peak Habitat for Humanity.


• Other duties as assigned.

REQUIRED SKILLS/EXPERIENCE:

• Knowledge of Pikes Peak Habitat for Humanity's mission and vision.


• Have a clear understanding of the big picture of the ReStore and its part in the overall mission.


• Must be an active listener and able to engage customers in a friendly and helpful manner.


• High school diploma or general education degree (GED) required.


• Customer service and sales experience preferred.


• Ability to lift 50 pounds. Job entails bending, lifting, kneeling, and reaching, often in awkward and tiring positions.


• Forklift certification will be recommended.


• Valid driver's license.

HOURLY RATE: $15.90 - $17.50, depending on experience and budget

PHYSICAL DEMANDS & WORK ENVIRONMENT:

This position requires heavy lifting, processing donations using safety tools, standing, reaching, climbing stairs, and more. This is a manual labor retail position in a warehouse where temperatures fluctuate depending on the weather.

The work location is 411 S. Wahsatch Ave, Colorado Springs, CO 80903.

HOW TO APPLY:

Apply on our website: https://pikespeakhabitat.isolvedhire.com/jobs/

No phone calls, emails, or drop-in inquiries for this position. Applications must be submitted on our website. Please see the full job description on our website at pikespeakhabitat.org/about. To learn more about Pikes Peak Habitat for Humanity and the ReStores, click here.

All potential employees must be able to pass a Criminal Background, Sexual Offender, and Motor Vehicle Report (MVR). All potential employees must have a valid driver's license.