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Retail Associate

icon building Company : Folino Estate
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Retail Associate

Folino Estate Winery is looking for enthusiastic, service-oriented individuals to join our team as Retail Sales Associates in our Bottle Shop. If you're passionate about wine, love connecting with people, and thrive in a hospitality-driven environment, this is your chance to turn that passion into a rewarding career. As a Retail Associate, you'll provide exceptional guest service, offer personalized wine recommendations, and create a welcoming atmosphere.


Job Overview:



  • Greet guests with a warm welcome and provide outstanding customer service

  • Assist guests as they shop within the Bottle Shop, answering questions and locating items

  • Suggest additional items to enhance guests' purchases

  • Must have weekend availability


Qualifications:



  • Minimum one year of retail experience in sales or customer service

  • High School diploma or equivalent

  • Strong knowledge of merchandise currently being offered

  • Strong communication and interpersonal skills

  • Dependable, reliable, and motivated

  • Basic math skills and ability to use a cash register

  • Patience when dealing with difficult guests

  • Problem-solving and conflict resolution skills

  • A team player with a "can do" attitude

  • High level of customer service skills

  • Ability to listen and communicate effectively with guests and team members

  • Outgoing, friendly, and enjoys interacting with people

  • Commitment to excellence and high standards

  • Detail-oriented with excellent organizational skills


Duties and Responsibilities:



  • Sell merchandise from the Bottle Shop in a fast-paced environment

  • Deliver outstanding guest service to retain and gain customers

  • Work flexible hours, including nights, weekends, and holidays

  • Perform daily opening and closing procedures

  • Assist in maintaining the appearance of the Bottle Shop

  • Participate in meetings and marketing events

  • Contribute to wine tasting, wine, and gift shop sales goals

  • Maintain open and clear communication as a strong team player


Benefits



  • Competitive compensation package

  • PTO and Wellness Days

  • Medical, dental, vision, and life insurance options

  • 401k program with company match

  • Company dining program

  • Employee discounts

  • Clear path for growth and career advancement

  • Excellent opportunity with growing brand

Original job Retail Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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