Retail Associate @ Bandon Dunes Golf Resort

At Bandon Dunes, every interaction is an opportunity to create a memorable experience. As a Retail Associate, you'll be more than just a salesperson—you'll be the face of our resort's retail experience. From helping guests find the perfect memento to ensuring our store is always looking its best, your role is vital to making sure every guest leaves with something special. This position will start in mid-September.

About Bandon Dunes Golf Resort:

Bandon Dunes is a world-class golf resort located on the Oregon Coast near the charming community of Bandon. Guests come to experience golf as it was meant to be at Bandon Dunes' six distinct golf courses. That includes five 18-hole courses, which all rank among the top 16 public courses in the United States, according to Golf Digest. The resort also has an award-winning par-3 course, Bandon Preserve, and the new Shorty's opened in 2024. The two short courses are 'Courses with a Mission,' with all net proceeds funding the Bandon Dunes Charitable Foundation. The Foundation supports communities along the South Coast of Oregon.

Beyond premier golf, guests delight in various dining options at Bandon Dunes’ collection of restaurants. Whether you're looking to enjoy locally sourced, Pacific-Northwest cuisine accompanied by an award-winning wine list or prefer kicking back in a Scottish-style setting with traditional pub fare and local microbrews, there is something for everyone.

Working at Bandon Dunes is a dream for golf fans, outdoor enthusiasts, and hospitality professionals alike. The Bandon Dunes team works together to create trips of a lifetime for our guests. We are passionate stewards of our resort, community, and environment. As an endlessly curious group, we ask questions, share ideas, and always look for a better way. With a hard-working attitude, we help guide our guests through their pure golf experience, immersed in Oregon’s natural beauty and away from the demands of daily life.

• Helping Guests: Learn about our merchandise and assist guests in choosing the right items. Offer personalized suggestions and help with special orders.
• Handling Sales: Process payments accurately and efficiently, making each transaction smooth.
• Answering Phones: Answer calls politely and handle inquiries with care.
• Providing Great Service: Interact with guests in a friendly way, sharing information about special events and resort activities.
• Managing Inventory: Help stock and organize the store, create attractive displays, and keep everything clean and well-stocked.
• Participating in Inventory Counts: Assist in physical inventory counts at the end of the month.
• Maintaining the Shop: Keep the store and storage areas clean and organized.

• Experience: At least one year in a golf shop, retail, or customer service environment is a plus.
• Physical Stamina: Able to stand for long periods and occasionally lift up to 30 lbs.
• Communication Skills: Strong written, verbal, and interpersonal skills are essential.
• Problem Solving:Ability to handle multiple tasks efficiently, even under pressure, with minimal supervision.
• Flexibility: Willing to work flexible hours, including nights and weekends, as needed.
• Professionalism: A positive attitude, professional demeanor, and appearance.

• Ability to read and write in English
• Effective verbal communication with colleagues and customers
• Capability to follow verbal and written instructions
• Visual inspection of work areas
• Capacity to lift, push, pull, stand, sit, walk, grasp, bend, and kneel for extended periods
• Ability to lift up to 30 lbs occasionally, 10 lbs frequently, and 5 lbs constantly

• Expect a mix of weekday and weekend hours, including some evenings. You'll primarily work indoors but should be mindful of safety procedures to avoid hazards.

• You'll use general office equipment, such as computers, printers, phones, and more.

• Be prepared to stand, sit, walk, push, pull, lift, grasp, bend, and kneel for extended periods, with occasional lifting to 30 lbs.

• Comprehensive Benefits Package: Enjoy a well-rounded benefits package that covers your health, wellness, and financial future.
• Paid Time Off: Take the time you need to relax and recharge with our PTO plan.
• Free Golf Privileges: Tee off at some of the most iconic courses in the world with complimentary golf access.
• Quarterly Incentives: When our team meets resort-wide performance goals, we get rewarded.  
• Complimentary Lunch: Stay energized with a complimentary lunch in our Staff Cafe during your shift.
• Resort Discounts: Save on dining and merchandise throughout the resort.
• Supportive Work Environment: Be part of a team that supports your growth and success, with opportunities to thrive in a collaborative atmosphere.
• Career Growth: Take advantage of continuous training and development opportunities to advance your career.

Join the Bandon Dunes retail team, where your skills and passion for customer service will make every guest's visit extraordinary. If you're ready to take your retail career to the next level, we want to hear from you!

At Bandon Dunes Golf Resort, we are proud to be an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.