Retail Sales Consultant

Job Description

Core Responsibilities

• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to increase their experience.
  
• Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
  
• Achieves sales and customer experience goals and objectives.
  
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
  
• Performs operational and administrative tasks.
  
• Partners with customer care to resolve customer issues, as appropriate.
  
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  
• Align with all company and retail operational policies and procedures.
  

• Understand our Operating Principles; make them the guidelines for how you do your job
  
• Always improving the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services
  
• Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences
  
• Win as a team - make big things happen by working together and being open to new insights
  

Compensation

Benefits

What are the BENEFITS of Comcast ?

• Development and Advancement Opportunities
  
• Employee Resource Groups
  
• Day 1 Medical/Dental/Vision Insurance
  
• 401k Matching
  
• Discounted Services (must reside in the footprint)
  
• Many more benefits and perks!