Salary :
Kalogon, a smart seating startup based in Melbourne, seeks a Revenue Operations Associate to help as we scale sales for our award-winning products: Orbiter Med, Orbiter Classic, and Booster. The ideal candidate will have experience supporting sales and finance teams with accurate, timely quoting. You must be an excellent communicator, quick learner, and flexible to meet the needs of a dynamic organization. You will work with sales, finance, and production to provide accurate sales quote documents, convert quotes to POs, and produce packing slips.
This is an excellent opportunity for people interested in learning about the complex rehabilitation technology (CRT) space.
Key Duties
Quoting
Respond to sales quote requests in a timely way with accurate information to meet internal service level agreements
Be extremely familiar with Kalogon’s products so that each quote reflects the reality of what can be produced
Stay abreast of any product, pricing, or partner agreement changes that may impact quoting
Ensure questions related to being able to quote are appropriate escalated and that the sales team is kept abreast of lingering questions
Become a master of all Kalogon’s internal quoting processes, procedures, and tools and be able to communicate and document product feedback, bugs, or other issues so that team members can take actions on items
Work with sales and marketing teams to identify and address upstream issues that impact time to quote or quoting accuracy so that the team can create efforts to reduce issues and increase customer satisfaction
Collaborate with Customer Service and other internal groups to expand and update FAQs related to quoting
Ensure the sales team has critical information key activities within their accounts.
Ordering, Invoicing & Packing Slips
Work closely with sales, finance, and production to convert orders when Kalogon receives POs and approvals by entering the order with 100% accuracy
Produce packing slips
Work with finance team on when invoices are ready to send
Follow internal processes for all key activities, ensuring systems are up-to-date
Skills & Experience
3 - 5 experience in sales, finance, or customer service
Excellent attention to detail
CRT Experience desired
Must be good at email communications and working with internal team members
Adaptable to changing environments and ever-improving processes
Fast learner
Technical aptitude and ability to understand products and to use CRM and other internal systems
This is an in-office position with core hours of 10:00 a.m. to 5:00 p.m., Monday through Friday. Given the customer- and order-facing nature of the role, flexibility is expected to respond promptly to time-sensitive quotes, purchase orders, and order requests that arise between approximately 9:00 a.m. and 7:00 p.m. Occasional evening and weekend availability may also be required to ensure timely turnaround of customer and order needs.
There is a 90 day probationary period.
Benefits:
8 holiday days (5 fixed and 3 floating)*
20 PTO days*
401K with matching
Equity
*Number of floating holidays and PTO days varies based on start date during year
About Kalogon
Kalogon is the trusted leader in seated health, delivering inventive seating solutions that eliminate the stresses of sitting. Driven by clinical research, deep customer empathy and rapid product iterations, Kalogon's solutions serve anyone who sits for extended periods, across healthcare, aviation and beyond.
Founded in 2019 and headquartered in Melbourne, Fla., Kalogon has been recognized for our work by CES, TIME, Forbes, Digital Health, among others.
Our team is a blend of experienced tech industry veterans, passionate engineers, and people focused on ways to help folks stay seated and stay healthy. Learn more at www.kalogon.com.
Learn more at www.kalogon.com/careers
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