Ride Engineer (Union)

Essential Functions and Responsibilities 

• Provide timely and courteous guest service consistent with the company’s guest service culture 

• Perform scheduled maintenance and safety inspections on rides and attractions. 

• Troubleshoot and resolve mechanical, electrical, and ride system issues 

• Follow all safety procedures and operational protocols for each attraction 

• Maintain ride equipment, tools, and ride areas in a clean and professional condition 

• Communicate effectively with team members and management regarding ride system concerns 

• Accurately document all inspections, repairs, and maintenance activities daily 

• Report damaged or defective equipment and any potential safety hazards immediately 

• Follow emergency evacuation protocols and demonstrate calm, professional behavior in high-pressure situations 

• Use proper Personal Protective Equipment (PPE) at all times 

• Maintain a professional demeanor while interacting with guests and team members. 

• Notify management of any ride system changes or irregularities 

• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position 

• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards 

• Perform other duties as assigned 

Qualifications 

• 1 year of mechanical, maintenance, or technical experience in a similar role or environment preferred  

• Strong knowledge of mechanical, electrical, and electronic systems 

• Ability to read, analyze and understand documents, such as operations and maintenance instructions, blueprints, schematics and procedural manuals 

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals 

• Ability to follow instructions and complete tasks accurately in a fast-paced environment 

• Strong communication skills and willingness to work as part of a team 

• Committed to fostering a respectful, inclusive, and safety-conscious work environment 

Requirements 

• This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana 

• At least 21 years of age 

• High School Diploma or equivalent required; bachelor's degree in engineering (mechanical or related field) preferred 

• Ability to effectively communicate in English, both written and verbal 

• Obtain and maintain all work cards as required by the company 

• Verify right to work in the United States 

Work Cards 

• Non-Gaming Card

Physical Requirements 

• Regularly push/pull up to 50 lbs.  

• Regularly lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels 

• Frequently squat, kneel, reach, bend, twist 

• Frequently standing and walking 

• Must be able to climb up 4 flights of stairs and/or 240 feet of sectioned ladders 

• Ability to communicate using in-person speech, radios, and telephone  

• Ability to hear, understand, and distinguish speech and/or other sound in person  

• Ability to distinguish between shades of color 

• Ability to tools or equipment requiring a high degree of dexterity 

• Ability to ascend and descend stairs 

Work Environment Potential Conditions 

• Indoor 

• Outdoor 

• Noisy 

• Bright flashing lights 

• Extreme Heights 

• Extreme hot & cold temperatures 

• Slippery surfaces  

• Exposure to dust, fumes and/or gases 

Disclaimer 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.