Rigging Technician

OVERVIEW: The Rigging Technician is responsible for the repairs and rigging of boats and trailers.

KEY TASKS:

• Prepares boats for presentation and delivery to customer.


• Properly attach any components to boat and/or trailer that the manufacturer did not assemble.


• Examine boat/vessel and discuss nature and extent of repair or malfunction with the service advisor or customer.


• Assure that the boat and trailer are in safe and working order.


• Install optional equipment and electronics.


• Troubleshoot and verify working order of electronics system.


• Perform light duty tasks such as changing oil filters, general service and warranty repairs.


• Ensure all warranty work is completed according to manufactures and MarineMax guidelines.


• Complete repair work utilizing service scheduler and SSO’s within the established timeframe.


• Set up and participate in boat shows and other off-site promotional events.


• Perform all work in a safe and clean manner leaving boat in top condition.


• Maintain a professional and clean facility and showroom conducive to selling.


• Maintain MarineMax tools and equipment in good condition according to established guidelines.


• Other duties as required.

KEY RESULT AREAS:

• Internal/External Customer satisfaction/FANS


• Timely and accurate completion of work


• Minimum number of comebacks