RN Director Case Management

RN Director of Case Management
Spokane, Washington

The RN Director of Case Management leads with executive presence, builds trust across the department, and develops a team of Case Managers and Social Workers that performs. The Director communicates and presents with the polish physicians and senior administration expect and delivers a consistent record of results against goals.

The Director thrives as a collaborator, influencing well beyond a direct reporting line, managing multiple priorities, adapting quickly to change, and navigating conflict with tact and diplomacy.

Qualifications:

• Registered Nurse (RN) required
• Bachelor of Science in Nursing (BSN) required
• Master’s Degree in a health-related field required
• Director of Case Management experience in an Acute Hospital Setting required
• Certification in Case Management (CCM/ACM) preferred
  

Responsibilities:

• Provides strategic leadership and operational oversight for Case Management across the acute care continuum, including the Case Management model, staffing skill mix, and daily department operations
• Directs the clinical Case Managers and Social Workers, developing the team and holding accountability for individual and departmental performance
• Builds and implements the Case Management process along with the tools and systems that make multidisciplinary Care Coordination effective and efficient
• Maintains accountability for quality patient care outcomes alongside appropriate Utilization Management and Resource Utilization across the continuum
• Partners with physicians, market and system leadership, and community organizations to identify opportunities that improve patient care and services
• Reports within a dual matrixed structure shared between hospital and system leadership
• Oversees departmental performance through process review, data monitoring, and sustainable performance improvement activities
• Ensures compliance with organizational policies and the requirements of regulatory agencies
  

How to Apply:

Interested candidates, please submit your resume to Michelle Boeckmann at [email protected].

Visit www.HealthcareRecruitmentPartners.com/Careers for full details and additional Case Management/Utilization Management opportunities. Feel free to share this information with colleagues who may be interested.

Contact Michelle Boeckmann | President, Case Management Recruitment
Direct: 615-465-0292 | [email protected]
www.HealthcareRecruitmentPartners.com/Careers

America's Best Professional Recruiting Firms – Forbes 2026
Top 10 U.S. Search Firm – Executive Search Review

Member of the Sanford Rose Associates® network of offices