RN Patient Care Navigator

Hourly Pay Range:

Position: 

• RN Patient Care Navigator, Cardiac Cath Lab

Position Highlights:

• Hours: Day Shift, Monday - Friday
• Location: Glenbrook Hospital, Glenview, IL

What You Will Do:

• Provide coordination and navigation for patients scheduled for cardiac catheterization, structural heart, and electrophysiology procedures.
• Serve as the primary point of contact for patients to ensure all pre-procedure requirements, testing, and education are completed.
• Collaborate with nurse practitioners, schedulers, and the Cath/EP team to ensure seamless communication and accurate scheduling.
• Review medical records and gather necessary information to prevent delays in procedures.
• Contact patients via phone, email, or NorthShore Connect to deliver pre-procedure instructions and answer questions.
• Work the scheduling queue to ensure timely outreach—within 2 weeks for standard cases and 4 weeks for complex cases.
• Manage time efficiently to promote quality and continuity of care.
• Participate in quality initiatives and compliance activities, including accreditation readiness and special projects (e.g., STEMI Door-to-Balloon tracking).
• Support data collection, outcomes reporting, and continuous improvement initiatives.
• Maintain knowledge of policies, procedures, and safety standards relevant to patient navigation and cardiac care.

What You Need:

• Education: Bachelor of Science in Nursing (BSN) required.
• Licensure: Current RN license and CPR certification required.
• Experience: 1–2 years of critical care or cardiovascular nursing experience required; prior nurse navigator experience preferred.
• Strong interpersonal, written, and collaboration skills.
• Proficiency in EPIC or similar electronic medical record systems.
• Ability to manage multiple priorities and communicate effectively with patients and clinical teams.
• Commitment to patient-centered care and continuous improvement.

Benefits (For full time or part time positions):

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities