Room Attendant

Summary
The Housekeeping Room Attendant is responsible for ensuring that guest rooms and public areas are cleaned and linens restocked, ensuring the Hotel Monteleone is maintained to the high presentation.

Essential Functions
To perform the Housekeeping Room Attendant position successfully, an individual must be able to perform each essential duties and responsibilities satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities
The essential duties and responsibilities of the Housekeeping Room Attendant position are as follow:

• Follow detailed worksheet for each room cleaning

• Provide information on any missing items to the manager

• Daily maintenance of hot tubs

• Clean hotel's floors and walls by sweeping, mopping, scrubbing or vacuuming

• Change bedding and make beds as directed

• Stock cabin food supplies (coffee, tea, sugar, etc.) as needed

• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items

• Gather and empty trash

• Clean and polish furniture and fixtures

• Clean windows, glass partitions and mirrors, using soapy water or other cleaners, sponges and squeegees

• Dust furniture, walls, machines and equipment

• Move and arrange furniture and turn mattresses

• Make adjustments to heating, cooling and ventilating system

• Mix water and detergents or acids in containers according to specifications to prepare cleaning solutions

• Deliver any items requested by guests to their rooms

• Observe precautions required to protect the hotel and guest property and report damage, theft and found articles to supervisors

• Carry linen, towels, toilet items and cleaning supplies using wheeled carts or by hand as needed

• Other duties as assigned

Qualifications
The requirements listed below are represententative of the knowledge, skillls and abilities required for an individual to successfully perform the Housekeeping Room Attendant position:

• 100% of shift involves walking or standing, continuously reaching, bending, lifting, stooping or wiping

• Must be able to communicate clearly with managers and other personnel

• Must understand English

• Be able to reach, bend, stoop and frequently lift up to 50 pounds

• Be able to work in a standing position for long periods of time (up to 8 hours)

• Be able to reach, bend, stoop and frequently lift

• Must have the stamina to work 50 to 60 hours per week

• Must possess good organizational skills

• Professional in demeanor and presentation

• Ability to learn quickly

• Must be in good physical condition

• Must be a self-motivator – work with little supervision

• Must be able to work in a fast paced environment

• Guest-Service oriented

• Team Player

• Ability to understand and carry out oral and written instructions and request clarification when needed

• Positive attitude and outgoing personality is essential

• Able to work morning, weekend, evening and holiday shifts

Position Status and Availability
The individual selected for the Housekeeping Room Attendant position must be available to work the following full-time, morning (AM) shift with an occasional six (6) day work week:

Monday – Friday – 8:30am - 5:00pm

Saturday, Sunday & Holidays – 9:00am - 5:30pm

Education and Experience
The individual selected for the Housekeeping Room Attendant position must possess:

• A high school diploma or general education degree (GED)

• One (1) year of housekeeping experience in an upscale hotel or at least (2) years of general cleaning experience