Room Attendant/Housekeeper

A Room Attendant/Housekeeper is responsible for maintaining clean, sanitary, comfortable, and attractive guest rooms and public areas within the hotel. This role ensures guests have a positive experience by providing high standards of cleanliness, organization, and customer service.

Responsibilities

• Clean and service guest rooms according to hotel standards


• Change bed linens and replace towels and toiletries


• Vacuum carpets, sweep, mop, and dust furniture and surfaces


• Clean bathrooms, mirrors, windows, and fixtures


• Restock guest room supplies and amenities


• Report maintenance issues, damages, or missing items to management


• Ensure all rooms are prepared and inspected before guest check-in


• Respond to guest requests promptly and professionally


• Follow health, safety, and sanitation guidelines


• Maintain housekeeping carts and cleaning equipment


• Dispose of trash and dirty linens properly


• Assist with cleaning public areas when needed

Requirements / Qualifications

• Previous housekeeping or cleaning experience preferred


• Ability to work independently and as part of a team


• Good attention to detail and time management skills


• Physical ability to stand, bend, lift, and move throughout shifts


• Strong communication and customer service skills


• Ability to work flexible schedules, including weekends and holidays

Skills

• Cleaning and sanitation knowledge


• Organization and multitasking


• Reliability and punctuality


• Teamwork


• Customer service


• Attention to detail