Room Service Manager

Company : Dc Global Talent Inc.

Job Description - Room Service Manager

ROOM SERVICE MANAGER
Luxury Hotel • Boston, Massachusetts • USD $85,000 - $89,000 per year

ABOUT THE ROLE
We are looking for a Room Service Manager for a Forbes luxury hotel in Boston, Massachusetts. This is a leadership role responsible for overseeing all aspects of the hotel's in-room dining and private bar operation, running 24 hours a day. The right candidate is a passionate F&B professional with strong operational instincts, excellent guest relations skills, and the ability to lead a team to consistently deliver an attentive and distinctive dining experience.

WHAT YOU'LL DO

Lead, train, coach, motivate, and develop the Room Service team, ensuring cultural and luxury service standards are consistently met

Maintain a visible, guest-facing presence, handling guest complaints, special requests, and VIP arrangements with professionalism

Ensure quality and consistency across all food and beverage items, with strong knowledge of wine and spirits

Collaborate with the Director of F&B; and culinary team on menu development and amenity options

Control labour and operating expenses through effective scheduling, budgeting, purchasing, and inventory management

Ensure seamless 24-hour in-room dining and private bar service delivery

Monitor the physical condition of outlets and equipment, making recommendations for improvements

Attend operational meetings to maintain strong coordination across departments

WHAT YOU BRING

2 to 3 years of experience in an F&B; management role within a luxury hotel environment

Strong knowledge of food and beverage service, cost control, labour management, and in-room dining operations

Proven ability to lead and develop a team in a high-standards, fast-paced luxury environment

Experience with F&B; systems and computer equipment; excellent English communication skills

College degree in hospitality or restaurant management preferred; equivalent experience considered

Forbes experience is a strong advantage

Valid US work authorization required - visa sponsorship is not available

WHAT'S OFFERED

USD $85,000 - $89,000 per year

Competitive and comprehensive benefits package

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Room Service Manager

Job Description - Room Service Manager

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