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Route Service Representative

Job Description - Route Service Representative

Description

UniFirst Uniforms is HIRING - ROUTE SERVICE REPRESENTATIVES/DRIVERS

for: EVERETT, WA

*** ONE DAY ONLY / In-Person Interviews / WEDNESDAY, AUGUST 19***

$55,000 - $70,000 Annually (Salary + Commissions)

  • Paid Weekly
  • Full-Time
  • Monday - Friday
  • Average Hours Per Week: 45/50 hours
  • Start Times as early as 4 AM to 6 AM (depending upon route)
  • Medical, Dental, Vision, 401(k)

UniFirst Route Service Representative (RSR) is a customer-facing, field-based role responsible for delivering, picking up, and managing inventory of uniforms and facility service products (mats, towels) on a designated route. RSRs act as the primary contact for customers, focusing on service retention, upselling new products, and ensuring customer satisfaction in a physical, fast-paced, Monday–Friday role.

Key Responsibilities

  • Customer Service & Sales: Deliver uniforms and facility products, handle customer requests, and identify opportunities to upsell new items to existing accounts.
  • Route Management: Manage a scheduled, recurring route independently, including loading/unloading vehicles and performing daily pre/post-trip vehicle inspections.
  • Inventory Control: Maintain accurate inventory levels for customers, including scanning, tracking, and invoicing of products.
  • Compliance: Adhere to all safety and Department of Transportation (DOT) regulations.

Qualifications

  • Physical Strength: Ability to lift up to 50 lbs. and work in an environment requiring walking, bending, and kneeling throughout the day.
  • Driving: Valid driver's license and a good driving record.
  • Customer Focus: Excellent communication and interpersonal skills to build long-term client relationships.
  • Dependability: Strong work ethic with the ability to work independently.

What the Role Offers

  • Work-Life Balance: Generally Monday through Friday, with no nights or weekends.
  • Compensation: Guaranteed base salary plus commissions and bonuses (unlimited earning potential).
  • Benefits: Comprehensive benefits package, including health insurance, 401(k) with company match, paid time off, and profit sharing.
  • Culture: A stable, "family-oriented" corporate environment focusing on long-term career growth.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Requirements

Qualifications - What you’ll need:

  • 21 years of age
  • Valid non-commercial driver’s license in the state of residence and reliable transportation
  • Must meet pre-employment DOT physical requirements
  • Physically capable of lifting up to 50 pounds
  • Communication and language skills
  • Basic computer proficiency
  • Prior customer service, route sales, delivery experience preferred


Benefits

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

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