Sales Account Executive

Job Summary:

Ready to build something? As an Account Executive at OneCloud Corporation, you will own your market pursuing new business, nurturing client relationships, and delivering compelling, consultative pitches across the Greensboro and Charlotte, NC area. You will bring a strong command of our products and services, a sharp eye on industry trends, and the drive to connect clients with solutions that genuinely move their business forward. Expect a mix of office collaboration and client-facing travel, all within a team culture that values excellence, accountability, and each other. 

Duties/Responsibilities:

• Client Relationship Management: Develop and maintain strong relationships with potential and existing clients and partners, serving as the primary company liaison to facilitate communication regarding sales opportunities, service delivery, installation timelines, and billing inquiries. Ensure customer satisfaction through proactive relationship management, swift issue resolution, and strategic introduction of new products, services, and enhancements that address evolving client needs.
• Lead Generation & Network Expansion: Build and maintain a robust network of sources from which to consistently identify new sales leads and expand OneCloud's market presence.
• Consultative Solution Selling: Identify and understand customer product or service needs, then suggest and position tailored solutions to meet those needs. Demonstrate the functions and utility of products and services to customers, highlighting the features and benefits most relevant to each prospect.
• Sales Administration & Documentation: Prepare and deliver professional quotes, down payment terms, bid specifications, and proposals in adherence to company pricing guidelines and approval protocols. Maintain meticulous documentation of all sales activities—including opportunities, calls, orders, lost business, and customer or vendor relationship issues—in Salesforce, ConnectWise, or other designated CRM and business software.
• Business Growth & Profitability: Achieve or exceed sales targets while managing expenses effectively to maximize organizational profitability and drive sustainable growth.
• Collaborative Teamwork: Support colleagues in achieving their objectives, contribute constructive suggestions for process improvements, and foster a positive team culture that aligns with broader company initiatives.
• Personal Accountability: Take ownership of your business territory and client relationships, completing all administrative requirements with timeliness and precision. Represent yourself and the company with the highest degree of professionalism and integrity.

Required Skills/Abilities: 

• Excellent interpersonal and customer service skills with demonstrated ability to build trust-based client relationships
• Proven sales and negotiation skills with a track record of meeting or exceeding targets
• Superior written and verbal communication skills with ability to articulate complex technical concepts clearly
• Thorough understanding of technical products and services to be sold
• Strong analytical thinking and creative problem-solving abilities
• Excellent organizational skills and attention to detail
• Resilience and adaptability in fast-paced, high-pressure environments with the ability to multitask and maintain a sense of urgency
• Proficiency with Microsoft Office Suite and CRM platforms
• Valid driver's license with clean driving record
• Willingness to undergo background and reference checks

Education and Experience:

• Bachelor's degree in Marketing, Entrepreneurship, Business, or related field (or equivalent professional experience)
• Minimum two years of relevant sales experience, preferably in telecom, technology, managed services, SaaS, UCaaS, VoIP, or related field
• Two or more years of experience supporting and participating in team sales initiatives, including assembling and presenting pertinent information for assigned accounts

Physical Requirements:

• Ability to work comfortably in an office environment with prolonged periods of sitting and computer use
• Capacity to lift up to 15 pounds occasionally
• Based out of the Greensboro, NC or Charlotte, NC with willingness to travel regularly for client meetings and industry events

Benefits: 

• Comprehensive benefits package including health, dental, vision, and retirement plans
• Competitive compensation structure with performance incentives
• Collaborative and innovative work culture
• Generous paid time off program including vacation, holidays, and personal days
• Professional development opportunities

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