The scope of the Senior Sales Admin role is responsible for overseeing the day-to-day operations of the
sales administration team. This includes managing the processing of sales orders, handling customer
inquiries, maintaining accurate records, and ensuring that all sales-related paperwork is completed
efficiently and accurately. The supervisor also supports the sales team by providing administrative
assistance, tracking performance metrics, and coordinating with other departments to ensure smooth
operations. They play a key role in improving internal processes, enhancing team productivity, and
ensuring that sales operations run smoothly.
Duties include but are not limited to the following: coordinates projects and activities for sales and
marketing services
⢠Supervise and manage the daily activities of the sales administration team, ensuring timely and
accurate order processing.
⢠Coordinate with sales and other departments to ensure smooth communication and efficient
operations.
⢠Handle customer inquiries and provide administrative support to the sales team, including
tracking leads and follow-ups.
⢠Monitor and report on sales performance metrics, identifying areas for improvement.
⢠Streamline sales processes, improve team productivity, and ensure compliance with company
policies and procedures.
Requirements
Experience:
⢠3 to 5+ years of experience in sales administration or a related administrative role.
⢠Proven track record of supervising or managing a team in a fast-paced environment.
⢠Strong knowledge of CRM systems and sales processing tools.
⢠Excellent organizational, communication, and problem-solving skills.
⢠Experience with performance tracking and reporting on sales-related data.
⢠Other job duties as assigned
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