034Motorsport, a leading automotive aftermarket company, is currently seeking to hire a Sales Advisor for our Fremont, CA location. This position offers flexible hours and the opportunity to work within a passionate and enthusiast-based company that is seeking like-minded car geeks to help match our customer base with the right 034Motorsport products for their builds and goals.
We are a passionate and dynamic company with many exciting products, and a reputation for excellent customer service in our industry. Our goal is to offer the best possible environment as a means to recruit and retain the very best individuals to be part of our team. The following position is to be located in Fremont, CA, and is for full-time, on-location employment only.
Job Description:
- Manage inbound leads: Respond promptly to inbound sales inquiries via email and chat, ensuring all inquiries are responded to within a specified time.
- Answer product questions: Serve as a subject-matter expert on 034Motorsport products/services, helping customers understand features, use cases, pricing, and how offerings fit their specific needs.
- Interact and engage potential customers on social media platforms like Facebook and Instagram; engage with the community online to build rapport and trust to advise members on tuning upgrades for their vehicles
- Provide recommendations: Listen to customer needs and recommend the right product, package, or solution, prioritizing fit over upsell.
- Prepare and send quotes: Build accurate, timely quotes or proposals tailored to each customer's requirements through our e-commerce and ERP systems.
- Facilitate the purchase: Guide customers through the buying process end-to-end, removing friction and promptly answering any final questions that stand between interest and purchase.
- Maintain product expertise: Stay current on product updates, pricing changes, and competitive positioning.
Requirements:
- Strong Familiarity with Audi, Volkswagen, and BMW vehicles & the automotive aftermarket modification culture.
- Prior experience in a customer-facing sales, sales support, or customer success role a plus.
- Preferably in the automotive industry, not required.
- Strong written and verbal communication skills, with the ability to explain technical or detailed product information in a clear, approachable way.
If you are interested in this exciting and influential position, please click the Apply For This Position button below, upload a detailed resume and cover letter, and fill out the application. Soon after you complete these steps, you will receive an email thanking you for applying that will also have a link to the next step in the candidate review process.
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