Sales & Catering Coordinator

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

At the Cambria Hotel Austin Downtown, we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands.  We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the surrounding communities. If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a   career at Cambria Hotel Columbia Downtown with Pyramid Global Hospitality can mean for you!  

What you will have an opportunity to do:

#IND200

Sales Coordinator

Join a Team Where Hospitality Meets Opportunity

At Cambria Hotel Austin Downtown, we believe exceptional guest experiences begin with exceptional team members. We are seeking an energetic, organized, and service-driven Sales Coordinator to support our Sales & Catering team and help create memorable experiences for our guests before they even arrive.

This is an exciting opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and is looking to grow a long-term career in hospitality sales. Whether you're looking to expand your hotel experience or take the next step toward a future leadership role, we provide the tools, training, and support to help you succeed.

Why You'll Love Working With Us

We invest in our people and are committed to helping our team members thrive both personally and professionally.

Benefits & Perks Include:

• Rolling Paid Time Off (PTO)
• Paid Holidays
• 401(k) with Company Match
• Tuition Reimbursement Programs
• Leadership Development & Career Growth Opportunities
• Complimentary Wellness Resources and Support Tools
• Employee Discounts on Hotel Rooms, Dining, Travel, and Entertainment Experiences
• Medical, Dental, and Vision Insurance
• Employee Recognition Programs
• A collaborative and supportive work environment with opportunities to advance within Pyramid Global Hospitality

What You'll Do

As a Sales Coordinator, you will play a critical role in supporting the Sales & Catering team while serving as an important first point of contact for prospective guests and clients. Your attention to detail, responsiveness, and commitment to service will help drive business and create seamless experiences.

Key Responsibilities:

• Answer incoming sales inquiries and qualify leads
• Schedule appointments and calls for the Sales & Catering team
• Prepare and distribute sales materials, proposals, and promotional packages
• Assist with contracts, banquet event orders, estimates, and client correspondence
• Coordinate and support site tours and client visits
• Create monthly sales reports, lead recaps, and activity updates
• Maintain accurate information within the Sales & Catering system
• Update event actuals following program completion
• Manage office supplies and maintain sales collateral inventory
• Prepare sales kits and presentation materials
• Send thank-you cards, emails, and post-event follow-up communications
• Provide exceptional customer service while building excitement for guests' upcoming stays and events

What We're Looking For

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Proficiency with Microsoft Office Suite
• Ability to multitask and prioritize in a fast-paced environment
• A positive attitude and passion for delivering outstanding service
• Previous hospitality, hotel, or sales support experience preferred
• Experience with Delphi or hotel sales systems is a plus

Build Your Future With Us

This role offers more than just a job—it offers a pathway to a rewarding career in hospitality. If you're passionate about people, service, and creating exceptional experiences, we'd love to meet you.

Apply today and discover what makes Cambria Hotel Austin Downtown a great place to grow your career.

What are we looking for?

• Someone with a High school diploma or equivalent
• Someone with previous hotel or resort experience preferred
• Someone with a strong desire to make an impact on other people
• Someone with an outgoing and engaging personality
• Someone with strong Computer skills
• Someone with excellent verbal and written communication skills
• Someone with the ability to work in a fast-paced setting

Compensation:

$22

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$24

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.