Sales & Repair Specialist

About the Role

At Twin Cities Siding Professionals, we're looking for a driven, people-first professional who thrives in a dual-function role - closing new business and owning the repair and warranty experience from start to finish. This isn't a siloed sales job or a back-office repair desk. You'll be the face of the company in both contexts: turning new leads into signed projects and turning repair visits into lasting relationships (and bigger opportunities).

What You'll Be Doing

Sales Responsibilities

• Run pre-set, qualified in-home appointments with homeowners

• Inspect roofs, siding, and exterior projects - accurately assess scope and present solutions

• Build trust quickly and close high-value deals

• Self-generate additional opportunities through neighborhood canvassing, referrals, and networking

• Manage your pipeline, follow up consistently, and see deals through to close

Repair & Warranty Responsibilities

• Own the repair and warranty pipeline - manage all open jobs currently in the system

• Conduct on-site assessments for repair leads and present options to homeowners

• Perform repairs directly where applicable, or schedule and coordinate subcontractors to complete the work

• Use every repair and warranty interaction as an opportunity to build trust and identify upsell potential - from a targeted repair to a full project

• Follow up on completed repairs to ensure satisfaction and generate referrals

• Keep detailed, accurate records of repair status, scheduling, and outcomes in the company CRM

• Other duties as assigned

Minimum Qualifications

• 1+ year of experience in roofing, siding, windows, in-home sales, or a related commission-based sales role (experience in car sales or retail sales considered)

• Valid driver's license with a clean driving record

• Comfortable with roof inspections - not afraid of heights

• Strong communicator with the ability to build rapport quickly with homeowners

• Highly organized and self-motivated - able to manage a multi-function workload independently

• Comfortable working evenings and Saturdays when homeowners are available

• Comfortable with day-to-day technology tools - smartphone, tablet, CRM, email, scheduling, and basic reporting; willingness to learn new systems as needed

Physical Requirements

• Ability to climb ladders and access rooftops safely for inspection purposes

• Comfortable working outdoors in varying weather conditions - heat, cold, rain

• Ability to lift and carry up to 50 lbs. as needed

• Ability to kneel, bend, and maneuver in tight spaces during repair work

• Valid driver's license ; must be comfortable driving to multiple job sites daily

This job description is intended to outline the primary responsibilities and qualifications for this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position and does not constitute an employment contract. Employment with Twin Cities Siding Professionals is at-will and may be terminated by either party at any time. Twin Cities Siding Professionals is an equal opportunity employer.