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Sales and Service Manager- Lower Makefield

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Job Description - Sales and Service Manager- Lower Makefield

Job description:

The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.

  • Achieve deposit, loan, new consumer and business households leveraging our relationship-based sales and service model.
  • Leads and coaches team members to best in class internal and external customer service.
  • Proactively seek to bring in external business via disciplined calling and sales efforts.
  • Participate in the development and management of sales activities and processes for the branch.
  • Be an ambassador of technology by utilizing the customer relationship management platform.
  • Act as a product/services referral source for various bank departments including loans, trust and investments.
  • Participate in development of ongoing marketing and business development activities within market area, coordinating with other business units as appropriate.
  • Support branch management to oversee operations, administration, staffing, audits, compliance, and security.
  • Lead inside sales and cross-selling initiatives for the branch; conduct coaching for the service and sales program; regularly conduct sales and team meetings.
  • Follow and enforce all compliance and security procedures, including dual control, cash control, and branch opening and closing procedures.
  • Perform other tasks as may be assigned by management.

Education and Experience

  • High School diploma or equivalent required; Associates or Bachelor’s degree preferred
  • Previous banking or relevant work history and supervisory experience preferred

Skills and Competencies

  • Sales experience and/or demonstrated aptitude and desire to succeed at business development activities
  • Thorough knowledge of Bank products and services
  • Excellent customer service skills
  • Demonstrated verbal and written communication skills
  • Ability to interact well with Team members and customers
  • Good Supervisory and coaching skills
  • Strong attention to detail and accuracy
  • Basic computer skills
  • Ability to multi-task and remain organized
  • Ability to achieve sales goals through relationship-based selling techniques
  • NMLS required
  • Ability to use sound judgment when making decisions on behalf of the Bank

Penn community Bank is an equal opportunity employer.

Original job Sales and Service Manager- Lower Makefield posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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