Sales BDC Representative

Company : Pugmire Ford Of Carrollton

Job Description - Sales BDC Representative

Job Description:

Pugmire Ford of Carrollton is seeking a motivated and enthusiastic Sales BDC Representative to join our team. As a Sales BDC Representative, you will be the first point of contact for our customers, providing exceptional service and helping to drive sales by generating appointments and maintaining positive customer relationships.

Responsibilities:

Respond to internet leads and inquiries promptly and professionally

Handle all sales inbound phone calls

Schedule appointments for customers to meet with our sales team

Follow up with customers to ensure their satisfaction and address any questions or concerns

Maintain accurate and up-to-date records of customer interactions and appointments

Work closely with the sales team to achieve monthly sales goals

Utilize CRM tools to manage and track customer interactions

Provide excellent customer service and maintain a positive attitude

Requirements:

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Strong organizational skills and attention to detail

Ability to work weekends and flexible hours as needed

Experience in a customer service or sales role preferred

Proficiency with CRM tools and basic computer skills

Positive attitude and willingness to learn

Benefits:

Competitive hourly pay with bonus opportunities

Comprehensive training and ongoing support

Opportunity for growth and advancement within the company

Friendly and supportive work environment

If you are passionate about providing excellent customer service and looking for an opportunity to grow your career in the automotive industry, we encourage you to apply.

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

8 hour shift (Full Time - 40 hrs per week)

Day shift

Evening shift

Monday to Saturday (one weekday off day)

Closed Sundays

Supplemental Pay:

Bonus opportunities

Monthly bonus

Performance bonus

Experience:

BDC Experience Preferred

Work Location: In person

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Sales BDC Representative

Job Description - Sales BDC Representative

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