## The group you\u2019ll be a part of\n\nThe Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes.\n\n## The impact you\u2019ll make\n\nPlans and implements projects that support the sales organization. Assists sales organization in providing technical and administrative product information. Works with market research team to ensure market analysis data is used for quoting customer prices. Prepares the distribution of accounts to the Sales Representatives and updates the automated tracking system, such as CRM. Coordinates with Sales Representatives to provide sales documentation and satisfy customer requirements.\n\n## What you\u2019ll do\n\n * Lead and drive customer and Lam aligned hardware configurations for Lam Etch, Wets and Dep products\n * Engage with Product Groups to develop hardware solutions to customer requests\n * Manage Fab 4 config changes and track in internal systems\n * Submit and manage system config changes and requests to ensure timelines are in line with customer requirements\n * Responsible for ensuring quality products are delivered to customer site\n * Strong communication and collaboration with customer service team, Sales Ops product groups and customer.\n * Ensure H/W configurations are successfully transferred to HVM from TD\n * Present and lead re-occurring customer meetings where required\n\n\n\n## Who we\u2019re looking for\n\n * Knowledge of Lam product H/W configurations advantageous\n * Experience working with SAP and CRM.\n\n\n\n## Preferred qualifications\n\n## Our commitment\n\n \n\nWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.\n\nLam Research (\"Lam\" or the \"Company\") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company\u0027s intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.\n\nLam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories \u2013 On-site Flex and Virtual Flex. \u2018On-site Flex\u2019 you\u2019ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. \u2018Virtual Flex\u2019 you\u2019ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.\n\nOur Perks and Benefits\n\n \n \nAt Lam, our people make amazing things possible. That\u2019s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits. \n
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