Sales Operations Analyst

Job Posting:

,Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is now seeking a Sales Operations Analyst to join our team! This role is responsible for supporting our Maryland, DC and Northern VA Waterworks business by maintaining the technical aspects of our sales process, protecting sales and profit and simplifying complex sales.

This is a hybrid role based out of our Upper Marlboro, Chantilly, Frederick or Joppa locations, in accordance with the Ferguson Flex schedule; 3 days office / 2 days remote. 

Responsibilities:

Provide support to the Waterworks business unit that will assist in the growth and development of assigned accounts.

• Understand assigned customer agreements including written contracts and incentive programs

• Ensure a summary of customer agreement in place and understood by team

• Ensure customer file is aligned with contractual and strategic requirements including price columns, matrix pricing, and payment terms

• Ensure awareness of pending contract renewal requirements

• Prepare Customer Quarterly Review meeting presentations

• Coordinate online catalog updates

• Maintains information pertinent to each customer

• Complete and distribute monthly/quarterly reporting to customers providing feedback based on customer structure and vendor programs

• Complete customer analysis of existing customers to better understand what districts we do business in, overall sales and gross profit by district, product mix analysis, and existing pricing structure

• Recommend customer approach given analysis and participate in conversations to determine best method

• Ensure compliance with pricing strategy

Qualifications:

• 2+ years in the waterworks, construction, plumbing or piping industry

• Experience with Salesforce, PowerBI, Planswift and/or Bidtracer highly preferred

• The ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required

• Ability to develop and deliver effective presentations to groups.

• Proficient in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).

• Experience with Trilogie preferred

• Prior exposure and experience with customer contracts preferred

• Understanding of pricing methodologies and strategy preferred

• Bachelor's degree preferred.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information