Sales Representative

Sales Representative Job Responsibilities:

Serves customers by selling products; meeting customer needs.

Sales Representative Job Duties:

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.


• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.


• Focuses sales efforts by studying existing and potential volume of dealers.


• Submits orders by referring to price lists and product literature.


• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.


• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.


• Recommends changes in products, service, and policy by evaluating results and competitive developments.


• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.


• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.


• Provides historical records by maintaining records on area and customer sales.


• Contributes to team effort by accomplishing related results as needed.

Sales Representative Skills and Qualifications:

Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.