Sales Representative

GENERAL JOB DESCRIPTION

We are seeking a driven and results-oriented Sales Representative whose primary focus is converting qualified leads into long-term customer accounts. This role is ideal for someone who thrives in a new business environment, enjoys building relationships quickly, and has a strong sense of ownership from first conversation to close.

PRIMARY DUTIES AND RESPONSIBILITES

• Convert inbound and outbound leads into active, revenue-generating accounts
• Proactively prospect new business through outreach, networking, and referrals
• Quickly establish rapport and credibility with decision-makers
• Identify customer needs and align solutions that drive value
• Manage multiple opportunities and projects simultaneously while maintaining attention to detail
• Maintain accurate pipeline activity and forecasts in CRM tools
• Collaborate closely with internal teams (customer service, operations, IT) to ensure smooth onboarding and execution
• Stay informed on market trends, competitors, and industry developments

SECONDARY DUTIES AND RESPONSIBILITIES

• Generate reports for customers and leadership within the organization.
• Develop and maintain standard operating procedures to document best practices within Sales Department.
• Perform other duties as assigned

QUALIFICATIONS FOR THE JOB

Education: 

• Associate degree or equivalent (NOTE: A comparable combination of education/experience and/or training will be considered equivalent to the education listed.)

Experience:

• 2 – 4 years’ experience in business development, sales, or account acquisition
• Experience using CRM systems and sales tools
• Background in B2B sales environments  

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES

• Experience using CRM systems and sales tools
• Promotional products or uniform industry knowledge 
• Strong prospecting and lead-conversion skills
• Excellent communication and interpersonal skills with the ability to build trust quickly
• Highly organized with the ability to prioritize and manage several projects at once
• Self-motivated, goal-oriented, and comfortable working in a fast-paced environment
• Team-oriented mindset with a willingness to collaborate and support shared goal