Sales Development Representative (SDR)
Sales & Commercial | Sales Delivery
Mission
The Sales Development Representative (SDR) is responsible for generating new business opportunities, managing customer relationships, and supporting revenue growth through outbound and inbound sales activities. This role works closely with field sales, marketing, and customer success teams to identify customer needs, qualify opportunities, and drive sales pipeline development.
Responsibilities
Identify, qualify, and develop new sales opportunities through phone calls, email campaigns, social selling, and other outreach methods.
Manage inbound sales inquiries and convert leads into qualified opportunities.
Build and maintain strong relationships with prospective and existing customers.
Conduct sales presentations remotely.
Maintain accurate customer and opportunity records in C4C.
Collaborate with field sales teams to support account growth and closing activities.
Prepare quotations, proposals, and sales documentation.
Follow up on marketing campaigns and nurture leads through the sales cycle.
Maintain C4C for accounts, including customer profiling, organizational chart, visit reports, and customer drivers.
Capture customer BL and all local and international competitor activity (GAC).
Identify and qualify all sales leads and opportunities.
Maintain opportunity pipeline in C4C.
Attend training courses to maintain knowledge of key technologies and competitor offerings and practices.
Contribute to multi-BL activities.
Experience & Exposures (Nice to Have):
Contract Management
Opportunity Management
Revenue & Activity Forecasting
Customer Relationship Management
Experience : 0-3 years
Established local customer relationship - nice to have
BSc/BA Degree, preferred with Sales, Marketing degree
Training Certification in sales/marketing will be advantage
Personality traits :exposed to digital business and digital savvyevidence of inclination towards sales / behaviour & personality driven, self-starter who can learning at fast pace
Excellent verbal and written communication skills.
Strong organizational and time management skills.
Experience using CRM platforms such as Salesforce, Dynamics 365, or HubSpot.
Proficiency with Microsoft Office applications.
Ability to work effectively in a fast-paced, team-oriented environment.
Interest in future in-country mobililty
ALL APPLICANTS FOR U.S. ROLES MUST CAREFULLY READ ALL THE SUPPLEMENTAL U.S. SPECIFIC INFORMATION LISTED BELOW.
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The Company will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete the application or to participate in the interview process, please contact [email protected] to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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