Sales Support Manager

Sales Support Manager

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team: 

• Conduct spot quoting for new clients in alignment with company pricing strategies


• Collaborate with product leads, utilize G-R8 (GEODIS global rate database for Air and Ocean), and coordinate with overseas offices to develop strategic quotes for prospective clients


• Manage small multi-lane bids efficiently to secure new business opportunities


• Update Freight of All Kinds (FAK) rate shells regularly to ensure accurate pricing information


• Utilize carrier websites to update and maintain active client rates, ensuring competitiveness in the market


• Facilitate the distribution, collection, and management of new account documentation and setups, including Power of Attorney (POA's), credit applications, etc.


• Provide support to designated client contacts, assisting with documentation setups to onboard new clients effectively


• Act as a point of escalation for client issues, ensuring timely resolution and maintaining high levels of customer satisfaction


• Collaborate with commercial/product teams to make pricing margin decisions in line with company guidelines


• Provide proactive support to strategic new clients, offering corrective actions and exceptional customer service to foster long-term relationships

What you need: 

• 5 years experience preferred


• Strong understanding freight logistics and pricing structures


• Knowledge of MODE routing and pricing basics


• Understanding of sales operational flow


• Strong organizational skills


• Ability to communicate effectively with multiple teams, clients, etc. 


• Attention to detail


• Ability to multitask

What you gain from joining our team: 

• Access wages early with the Rain financial wellness app


• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment


• Health, dental, and vision insurance after 30 days of employment


• 401k match


• Paid maternity and parental leave


• Access to career development, employee resource groups, and mentorship programs


• Employee discounts


• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app


• Free financial wellness programs


• Daycare discount program


• Opportunities to volunteer and give back to your community


• + more! 

Join our Team!

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

• Text DELIVER to 88300 to apply!