Salesforce Maintenance & Operations Support

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
2. Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
3. Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Client has Sales Force application projects as the base foundation layer for software development. The State of Michigan needs to provide day to day support for Salesforce projects that are in-flight and in production.

Client has implemented a Center for Excellence for Sales Force applications. The CoE needs a to provide day to day support, Salesforce maintenance and release management, and minor configuration changes. Knowledge with Salesforce as admin, and knowledge of 3rd party app exchange products is needed. This support role will work closely with the Salesforce release management support and the ALM tool which is eFTS Visual Studio On-line By Microsoft/Team Foundation Server.

• Generate and maintain metrics and dashboard reporting
• Generate and maintain the Salesforce "CoE Demand Intake Tool" tracking of project calls/needs
• Manage and service SOM agencies in the demand intake process

Skills:

• Salesforce admin certification
• Knowledge of Ant scripts
• Knowledge of build automation tools (example eTFS, Jenkins etc.)
• Knowledge of salesforce projects and how they operates, iterate and release
• Experience with Salesforce orgs, environments (sandboxes) and 3rd party app exchange partners (common ones)
• Writing deployment of Salesforce configuration changes.
• Maintaining the Salesforce Demand Intake Process and tool for CoE
• Manage Dashboard reporting, in Salesforce and in SharePoint/Changepoint

All your information will be kept confidential according to EEO guidelines.