Sampler/Airfreight Order Shipper

GENERAL SUMMARY:

This is an hourly position in City of Industry, CA that reports to the R&D Manager & coordinates with R&D & Sales Department on products required for sample. Samples are for existing customers, potential new customers, brokers, and/or sales team members. Sampler requests standards products from Inventory/Warehouse; prepares & packs samples for shipment; handles shipment of airfreight orders for standard GFF products. Ensure samples & airfreight order are securely packed, labeled & shipped on time. Sampler maintains organization & cleanliness of Sample Room including 2 refrigerators containing various product samples.

SCOPE OF JOB FUNCTION

• Manage sample requests as they come in; sample requests are typically from Sr. VP Sales & Marketing, Key Account Managers and/or the R&D Team. 
• Works closely with R&D Manager & other R&D team members to ensure new product samples are sent to customers as scheduled. 
• Work with inventory personnel to gather standard finished products from the warehouse that are required as per sample requests. 
• Redistributes gallon products, that are commonly requested samples, into smaller portions including 6 oz, 16 oz, & half gallon jars & maintains these sample sizes in inventory to be readily available.
• Pack samples into appropriate packaging with cold packs to help maintain cold chain temperature during shipment. 
• Pack airfreight orders of regular products; ensure all packages are labelled correctly & shipping documents are in order.
• Create shipping labels & place on each package per shipping request.
• Ensure samples & airfreight orders are securely packed to prevent leakage during shipment. 
• Ensure packages are picked up by the appropriate shipping company – Fed Ex or UPS. 
• Maintain & keep track of inventory of packaging needed for samples including Styrofoam cases, ice packs, bubble wrap, 16oz jars, cardboard boxes, & packaging paper. Submit order for replenishment as needed.
• Maintain an organized system of keeping bulk samples for future use & ensure all samples provided are within shelf-life. 
• Maintain regular clean-up & organization of the Sample refrigerators & disposes expired product as appropriate.
• Maintain Sample Room orderliness & cleanliness on a daily basis.
• Maintain log of sampled material for proper inventory management.
• Participate in work areas inspection to detect unsafe conditions.
• Prepare samples for Sales Trade Shows.
• R&D assistance as needed including but not limited to sample mixing.
• Other duties as assigned. 

SKILLS/KNOWLEDGE/EXPERIENCE

REQUIRED:

• Must have a High School Diploma or GED. 
• 3 years’ minimum related experience in a food processing or laboratory is an advantage.
• Strong organizational skills with the ability to maintain accurate and detail reports. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively with team members and collaborate across departments. 
• Computer literate and proficient in Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to respond to emails promptly and professionally and maintain effective communication with internal and external stakeholders. 
• Coordinate and communicate effectively with the Sales Team regarding customer requests, product information, samples, specifications, and related activities. 
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment. 
• Must be able to communicate effectively in English; bilingual English/ Spanish preferred. 
• Must be able to lift up to 50 pounds. 

DESIRED:

• Knowledge of manufacturing environment & practices.