Santaland Wig Team, Herald Square - Full Time (TEMP)

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Macy’s Santaland Wig staff oversees the maintenance and appearance of theatrical facial hair and wigs of all Santa Claus and Mrs. Claus performers.  This role supports performers with applying wigs and facial hair as needed throughout the season. 

What You Will Do 

• Assigning and fitting each Santa performer with a wig and facial hair set prior to the start of the season.


• Maintaining wigs/facial hair appliance supply and requesting additional resources as needed


• Cleaning/styling wig and facial hair inventories throughout the operational season


• Preparing wig room for opening and closing/storage


• Daily setting/restyling of wigs/facial hair appliances in preparation for next day


• Oversight and approval of the appearance of all wigs and facial hair to ensure highest quality appearance expectations are being met and maintained throughout each day.


• Excellent communication with daily staff and management team to provide feedback and instructions on maintaining proper appearance and costume guidelines.

Skills You Will Need

Communication Skills:

• Knowledge of a second language helpful


• Strong interpersonal and communication skills

Mathematical Skills:

• Basic math functions are necessary: addition, subtraction, multiplication and division.

Reasoning Ability: 

• Must have the ability to work independently with minimal supervision.


• Must be able to multitask and maintain a positive demeanor in a fast paced environment.


• Present a professional image and exemplary personal hygiene consistent with Macy's brand values.


• Communicate in a positive and professional manner at all times.

Other Skills:

• Knowledge of wig repair, cleaning and resetting.


• Knowledge of ventilating a plus


• Basic hand sewing skills


• Ability to maintain the high standard of appearance for all Santaland wigs

Who You Are

Education/Experience:

• Synthetic Wig and lace back facial hair styling experience and/or education required

Physical Demands:

• Prolonged standing or sitting may be required.


• Must be able to lift or push/pull 30 lbs. as needed for storage and inventory purposes

Work Hours:

• Flexible with scheduling and available to work retail hours which may include day, evening, weekends and/or holidays


• Schedule must work in conjunction with other wig team members

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits.  Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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