SAS/Account Director, Healthcare

Requirements

• Bachelor’s degree in Communications, Journalism, Public Relations, English, Marketing a plus but not required
  


• 7+ years of relevant agency PR experience; experience in healthcare preferred
  


• 2-3+ years of management experience
  


• Anticipatory and proactive in nature coupled with consistency in following up
  


• Strong time management skills; ability to work quickly under pressure without sacrificing quality and maintaining impeccable attention to detail
  


• Working knowledge of Microsoft Suite, Zoom, and Slack
  


• Outstanding written and verbal communication skills (strong writing, copy-editing, and presentation skills)
  


• Proven track record of generating results
  


• Highly organized, responsive, and punctual
  


• Big picture thinker with ability to ideate and execute end-to-end client strategy, down to the small details
  


• Ability to synthesize a wide variety of information, then set both high level and detailed strategy accordingly
  


• Demonstrates the ability to effectively manage client accounts, including managing junior staff, handling crisis, and sticking to budgets
  


• Problem solving skills and inner drive to improve efficiency and delivery beyond expectations for both the agency and for clients
  


• Hands-on mentality and strong work ethic; ability to thrive and remain highly organized in a fast-paced environment
  

• Develops and maintains strong relationships with long-lead and short-lead media (broadcast a plus)
  


• Provides leadership in media strategy, media & influencer relations and understanding of media & influencer landscape
  


• Drive strategy and execute promptly, ensuring no email or question goes by unread
  

• Execute quarterly reviews for direct report(s)
  


• Manage team effectiveness and project hours, optimizing for billability and profitability
  


• Manage and mentor AE/SAEs to further their professional and personal growth
  


• Be able to “manage up” and effectively communicate issues/successes to senior staff with a sense of ownership and urgency; continually identify areas for team improvement
  


• Execute quarterly reviews for direct report(s)
  

• Manage day-to-day work flow across direct reports, peers, clients, vendors and freelancers, including editing and approving key client deliverables, and reporting into account lead(s) and/or update CEO as needed
  


• Assist in the development of new business proposals
  


• Develop forward-facing six- or twelve-month plans and execute overarching brand initiatives and promotional campaigns with an emphasis on proposal development, execution timeline, and budget management, with vendor coordination as necessary
  


• Organize and run in-person client meetings with poise, presence, and strategic thinking
  


• Ensure all client initiatives are completed in a timely manner, and ultimately deliver business results
  


• Run client calls that demand on-the-spot recommendations and proactive thinking (i.e. above and beyond reading off the agenda); demonstrate the ability to anticipate client needs and proactively answer questions that the client hasn’t yet asked
  


• Develop and grow client relationships
  


• Develop KPI measurement strategy and deliver on it
  

Benefits

• Great healthcare, dental, and vision plans
  


• 401K with company match and profit-sharing opportunities
  


• Performance-based bonuses
  


• Commuter benefits + FSA
  


• Cell phone reimbursement
  


• Paid maternity/paternity leave
  


• Learning and development opportunities
  


• Donation matching & volunteer days
  


• Annual wellness reimbursement
  


• Family planning & life event reimbursement