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Review end of day payoff transactions list and verify all the same loans appear on the loan satisfaction report.
Complete the process of satisfying the loan within the state mandated time from of 60 days from the date of payoff to the date the satisfaction was recorded.
Complete the request to have the files returned to PHFA from the Trustee using the As400 menu options.
Retrieve the subordinate loans to be processed for satisfaction upon notification of payoff.
Generate, proofread and correct the mortgage satisfactions as needed.
Complete the mortgage satisfaction document as required by the recorder of deed per the county requirements.
Complete the electronic recordings for the counties that are set up to complete the mortgage satisfactions in this manner.
Complete checks requests and mail the check and appropriate mortgage satisfaction to the recorder of deeds for the counties that do not participate in the e-recording process.
Generate paid in full letters and send them along with the note stamped “paid in full” to mortgagors.
Process incoming satisfaction mail and the electronically recorded satisfactions by entering the receive dates in the AS400.
Review, correct and resend the satisfactions that were rejected from the recorder of deeds.
Scan the recorded mortgage satisfactions
Respond to emails and phones calls from borrowers in regards to their loan being satisfied.
Complete a monthly activity report for supervisor
Consult with Satisfactions Officer or supervisor on problematic situations to determine the best course of action.
As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.
The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.
PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.
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