Scheduling Coordinator

Eminence Home Care is excited to announce an opening for a Scheduling Coordinator. This pivotal role is essential in ensuring the efficient allocation of caregivers to our clients, thereby maintaining the high standards of care for which we are known. You will be working closely with both clients and caregivers to ensure schedules align with the needs and expectations of both parties.

Key Responsibilities

• Manage and coordinate caregiver schedules, ensuring all client needs are met timely and efficiently.
• Act as the primary point of contact for inquiries related to scheduling and availability.
• Resolve scheduling conflicts and make necessary adjustments, ensuring optimal service delivery.
• Document and maintain accurate records of schedules, changes, and feedback.
• Assist in the onboarding of new caregivers with respect to scheduling needs.
• Maintain clear communication with clients, caregivers, and the management team to foster a collaborative work environment.

• Experience in scheduling or coordination within a healthcare or home care environment is preferred.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office and scheduling software.
• A compassionate and customer-focused attitude.
• Ability to work in a fast-paced environment and handle urgent requests promptly.
• High school diploma or equivalent required; additional certifications in scheduling or healthcare administration are a plus.

• Health, Vision, Dental Benefits
• CVS Virtual Care: Accessible Care, when and where people need it , includes Mental Health Counseling
• Teladoc- 24/7 Doctor Support (phone or video)
• Voluntary Life Inurance
• Critical Illness, Group Hospital Indemnity, Accident Insurance
• LegalShield
• IDShield
• Pet Insurance
• Flexible Spending Account/Health Savings Account
• Commuter Benefits
• Employee Assistance Program/Health Concierge Services

About Us:

Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities.

Eminence Home Care, an affiliate of  Ultimate Care, is a licensed home care provider located in Connecticut, Maryland, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services.

Why Work for Us?

At Eminence Home Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement!

At Eminence Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!

Eminence Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Eminence Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters.