Job Description - Scheduling Coordinator

Join Our Team as a Scheduling Coordinator!


Location: Council Bluffs, IA (Onsite)
Position Type: Full-time
Wage: $18-$22/HR
Perks: Paid time off + a dynamic and supportive team environment


Are you a natural problem-solver with a passion for helping others? Do you thrive in fast-paced, people-focused environments? If so, HomeCare Advocacy Network of Southwest Iowa (HCAN of SWI) is looking for you!


We're seeking an enthusiastic Scheduling Coordinator to join our team in Council Bluffs. This is more than just a job-it's an opportunity to make a real difference in people's lives every day.


What You'll Do


As a Scheduling Coordinator, you'll be the go-to between our clients and Care Advocates. Your mission? Ensure that clients receive reliable, compassionate care-on time, every time.


You'll:


Coordinate and optimize daily schedules for caregivers and clients


Build trusting relationships with clients and team members


Solve challenges with a positive, can-do attitude


Maintain accurate records while juggling multiple priorities


Be a go-to resource for excellent service and support


This role is perfect for someone who's organized, proactive, and enjoys working with people in a meaningful way.


Follow an on-call rotation


Why You'll Love Working Here


Mission-Driven Work: Be part of a company that's changing lives through quality home care.


Team Culture: Work with an energetic, friendly team that values support, fun, and collaboration.


Growth Opportunity: Build your skills and grow in a role that rewards initiative and care.



You're a Great Fit If You Have...


Excellent written and verbal communication skills


Strong organizational and multitasking abilities


A calm and friendly phone manner


High discretion and integrity when handling confidential information


Proficiency in Microsoft Word and Excel


Experience with WellSky Personal Care (a plus, not required)


A professional demeanor and customer-first mindset


The ability to work independently in a fast-paced office environment



Perks & Benefits


Competitive pay ($18-22/hour)


Added stipend for On Call


Paid Time Off after 90-days of employment


Paid Holidays


Paid mileage


Health, dental, vision, and pet insurance options available.


Early pay through ZayZoon


A fun, supportive team that truly cares about what we do


A chance to grow your skills and career in the home care industry



Ready to Apply?


If this sounds like your kind of role, we'd love to hear from you. Apply today and take the first step toward a job that matters-to you and to the people we serve.



Apply now and start making a real impact at HCAN of SWI.

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