Scheduling Coordinator Creole Speaking

Overview

NEO Surgical Group is seeking a detail‑oriented and organized Scheduling Coordinator to join our growing healthcare team. This role is essential in ensuring smooth patient flow and delivering an exceptional patient experience in a fast‑paced medical environment.

Key Responsibilities

• Coordinate and manage patient appointment schedules accurately and efficiently


• Communicate effectively with patients, physicians, and internal staff to support scheduling needs


• Utilize HIPAA‑compliant systems, including Athena One EMR, to schedule and maintain appointments


• Maintain accurate patient records while ensuring confidentiality and privacy at all times


• Answer incoming calls, respond to emails, and address appointment‑related inquiries professionally


• Assist with general office administrative tasks such as filing and documentation


• Collaborate with clinical and administrative teams to optimize scheduling workflows


• Ensure compliance with medical scheduling protocols, policies, and regulatory requirements

Qualifications

• Prior experience in medical scheduling, healthcare administration, or related roles preferred


• Knowledge of medical terminology and medical office procedures


• Proficiency with scheduling and EMR systems (experience with Athena One preferred)


• Strong organizational skills and exceptional attention to detail


• Excellent verbal and written communication skills


• Ability to multitask, prioritize responsibilities, and work efficiently under pressure


• Bilingual candidates are a plus

If you are a motivated professional with a passion for healthcare administration and patient service, we encourage you to apply and become part of the NEO Surgical Group team.