SCSM Engineer

NLB Services offers a wide-range and best-in-class suite of value-based business solutions comprising of IT services, HR solutions, On-site & Off-site Outsourcing and Consulting services that are built on its robust process domain and people management expertise.

At NLB Services, we believe in a work culture that is open and energetic. Our operational methodology is clear and object oriented, blended with flexibility and a proactive attitude to help us focus on developing the right expertise that is required to deliver an unmatched set of services and products. Our team of experts works 24/7 to add value to your existing business and help you grow exponentially.

NLB services is seeking fulltime employees for the SCSM Engineer at Redmond, WA for one of its direct client. Interested folks please share your resume with me or call me directly at 904-677-5743.

Job Position: SCSM Engineer

Job Location: Redmond, WA

Fulltime                                                            

Job Description:

Fast paced, dynamic environment which emphasizes quality and responsiveness to customers and a passion for IT Service Management. The candidate will be part of a team that has a solution for ITSM technology automation and service delivery. Key responsibilities focus on the development of the System Center Service Manager platform

System Center Service Manager Developer

• Understanding of Microsoft Management Platforms and roadmaps.

• Understanding of Microsoft Technology stack.                                                               

• SCSM & Orchestrator

Administration                                                                                                                     

• Experience with System Center Operations Manager.

• Solid understanding of Microsoft System Center 2012 components with a strong focus on Service Manager and how it integrates with the other suite components.

• Service Manager Authoring, in combination with designing and integrating with run books in Orchestrator.                   

• Experience in Orchestrator integration packs.

• Experience in Model / class based architecture in SCSM / SCOM 

• 3+ years PowerShell / Scripting experience.                                                                                                

• Configure connectors and integrate products such as Orchestrator, Operations Manager, Active Directory, Configuration Manager and SharePoint with Service Manager.

• Support the organization’s change management policy, practice and methodology.

• Integration of third-party web front for Service Manager.                                                                                

• Exceptional documentation skills (design, systems, processes and procedures).

• Must possess the ability to work independently with minimal management supervision and as part of global team of service engineers.

• ITIL basics and how Service Manager supports these processes.

• ITSM and ITL Framework.

Thanks & Regards,

Prabhat Kumar

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Next Level Business Services, Inc.

Staffing|Consulting|Outsourcing

Phone: +1 (904) 677-5743 | Fax: +1 (608)646-8326

 Web: www.nlbservices.com

All your information will be kept confidential according to EEO guidelines.