Job Description - Seasonal Park Services Leadership
A clean park isn't just nice-it's critical to guest happiness. We're looking for a hands‑on, positive, and reliable Summer Seasonal Park Services Leadership (18+) to help lead our custodial team and ensure the entire park stays spotless, safe, and show‑ready from open to close.
You'll guide Park Services employees, maintain cleanliness standards across your assigned zones, respond quickly to needs, and support the guest experience through exceptional presentation and friendly service.
What You'll Do
Leadership & Team Support
Lead and support a team of Park Services employees
Assist with training on cleaning procedures, safety protocols, and guest service skills
Assign zones, break schedules, and daily tasks
Provide in‑the‑moment feedback and coaching to ensure high performance
Encourage a positive, teamwork‑driven environment
Daily Operations & Cleanliness
Oversee cleanliness of walkways, restrooms, seating areas, and common spaces
Perform inspections to ensure all areas meet park "show standards"
Support opening and closing duties for assigned zones
Assist with deep-cleaning tasks and special projects as needed
Respond to spills, high‑priority messes, and safety-sensitive situations quickly
Restroom & Facility Oversight
Ensure restrooms are cleaned, stocked, and maintained throughout the day
Coordinate rotations to maintain proper coverage and safe conditions
Monitor supply levels and manage restocking requests
Guest Service & Interaction
Assist guests with directions, information, or general support
Resolve guest concerns with professionalism and a service-first mindset
Create positive guest interactions simply by being present, friendly, and helpful
Safety & Compliance
Ensure team members follow proper chemical handling and safety procedures
Monitor potential hazards and take immediate action
Submit maintenance requests for equipment, facilities, or safety issues
Support emergency response protocols when needed
Team Communication & Collaboration
Communicate regularly with Park Services leadership regarding staffing, zone needs, and guest feedback
Work with other departments during special events, peak days, and large group visits
Help maintain accurate logs of tasks completed, supplies used, and areas serviced
What You Bring
Previous experience in custodial, housekeeping, facilities, or park operations
Leadership, team‑lead, or supervisory experience preferred
Strong attention to detail and pride in high‑quality cleanliness
Excellent communication, reliability, and problem‑solving skills
Ability to work outdoors, stay active, and move throughout assigned zones
A positive, calm attitude-even in busy or unexpected situations
You'll Love This Role If You're...
A natural leader who takes pride in cleanliness and guest satisfaction
Someone who enjoys a blend of oversight and hands-on work
Energized by being outdoors and on the move
Proud of transforming busy spaces into safe, spotless environments
Ready to help create the polished, clean atmosphere guests remember
Perks of the Park
Competitive seasonal pay with leadership experience
Hands-on training in operations, safety, and team leadership
Complimentary or discounted park admission and employee perks
A leadership role where you directly impact the guest experience every day
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