Seasonal Retail Associate

POSITION SUMMARY

The Seasonal Retail Associate will provide outstanding customer service to customers during the busy holiday season. The Seasonal Retail Associate will process sales transactions, answer guest questions on products and assist with merchandise selection. The Seasonal Retail Associate will provide an outstanding visitor experience for our guests in the museum store. We are looking for seasonal help to commit to two shifts per week, ideally one weekday and one weekend day.

• Reports to Museum Store Manager
• Compensation: $17.00/hour
• Classified: Non-Exempt
• Hourly at 15-25 hours per week
• Onsite work
• Schedule: 1 weekday and one weekend day during museum hours 9:45 am - 4:15 pm. 
• Training shifts available in October
• Holiday season shifts begin November 6 through December 31
• Employee Store Discount of 20%

ESSENTIAL DUTIES

• Welcome all customers, provide information on products, answer questions and assist with merchandise selection in the Museum store as well as the Jul Shop which is open during the Christmas season. 
• Process sales transactions, restock inventory, and provide outstanding customer service to ASI shoppers.
• Operate POS and electronic scanning equipment to record sales. Collect cash, checks, or process credit card transactions for purchases, and follow ASI cash handling policies. 
• Restock inventory as needed per visual merchandising display guidelines.
• Maintain a clean and organized store and inventory rooms. 
• Perform other duties as assigned.

The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

• 1-year retail or customer service experience.
• H.S. Diploma or GED.
• Knowledge of basic math to count accurate change and sales.
• Basic computer skills to operate the POS, ability to learn and understand standard procedures and troubleshoot problems.  
• Excellent verbal and written communication skills demonstrating ability to speak and write in a clear and understandable manner for internal/external relations. 
• Demonstrate ability to provide outstanding customer service by identifying and focusing on customer needs/requests, resolving conflict.
• Demonstrate ability to follow through on projects in a timely manner with minimal supervision.
• Ability to stand and walk for extended period of time.
• Ability to lift up to 15 pounds often. 20 pounds occasionally.
• Ability to go up and down stairs several times a shift.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is required to stand for long periods of time; walk; sit; bend, use hands to handle or feel objects tools or controls; reach with hands and arms; climb stairs several times a day; talk and hear. The employee must occasionally lift or move office products and equipment, merchandise, and furniture, up to 25 pounds, move over uneven surfaces and lift objects overhead.

The above statements are intended to describe the general nature and level of work performed by the staff member assigned to this position. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EOE

The American Swedish Institute provides equal employment opportunities for all persons regardless of age, race, color, religion, creed, national origin, marital status, familial status, sex, gender identity and/or expression, pregnancy, sexual orientation, disability, veteran status, genetic information status with regard to public assistance, or any other characteristic protected under federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.