As a Security Alarm Installer, youll work under the guidance of the Service Delivery Program Manager, dedicated to providing expert installation, troubleshooting, maintenance, and repair services for low-voltage systems. These systems include, but are not limited to, networking infrastructure, surveillance cameras, servers, NVRs, access control systems, and audio-visual technologies. The role demands a proactive approach, with individuals expected to operate independently, making informed decisions in the field while also ensuring the highest standards of customer service. The ideal candidate will act as an effective intermediary, ensuring seamless communication and service delivery to our top-tier clients.
Key Responsibilities:
Implement and maintain security systems, meeting quality expectations and client requirements.
Work collaboratively with clients, architects, and engineers to understand and meet project needs.
Craft detailed work plans for security system installation and maintenance, organizing resources and timelines effectively.
Offer hands-on technical support, troubleshooting issues that arise in security systems.
Adhere to safety codes and industry best practices during all tasks.
Handle aspects of financial tracking, including timekeeping, invoicing, and expense monitoring to support project financial health and client trust.
Apply quality assurance measures to deliver top-tier security solutions.
Support project leads by providing reliable assistance and expertise throughout the project cycle.
Perform site evaluations, and supervise the deployment and functional testing of security apparatus.
Keep accurate records of work performed and maintain consistent communication with all involved parties.
Qualifications:
Minimum 2 years of experience in surveillance systems, access control, or related fields.
Strong background in physical security hardware is preferred.
Proficiency with testing equipment such as Fluke testers, meters, and OTDRs.
Familiarity with industry-standard tools and equipment.
Exceptional mechanical, troubleshooting, and problem-solving skills.
Understanding of relay logic and troubleshooting methodologies.
Certifications or training in Genetec, Software House, Lenel, Feenics, Milestone, and Avigilon are appreciated.
First-Aid, CPR, and OSHA 10 certifications are advantageous.
Requirements:
Willingness to travel to the state of Arizona from time to time.
Competency in computer use and communication in English.
Valid driver's license and adherence to the company's Fleet Safety Program.
Ability to meet the physical demands of the role, including lifting, climbing, and working in varied environments.
Commitment to a drug-free, safety-focused work ethic.
Compensation & Benefits:
Hourly rate: Competitive pay ranging from $25 to $32, based on experience and qualifications.
Health Insurance: Comprehensive medical, dental, and vision coverage to meet a wide range of healthcare needs, ensuring you and your family stay healthy.
Life Insurance: A robust life insurance policy to offer peace of mind for you and your loved ones, ensuring financial security in unexpected situations.
Retirement Savings: We support your future financial security through a retirement savings plan, encouraging you to save and invest with company contributions to help grow your retirement nest egg.
PTO: Generous paid time off policy, including vacation days, sick days, and holidays, allowing you to rest and recharge.
Why Join Us?
We are a leading technology services provider specializing in low-voltage solutions, serving a wide range of sectors. Our focus on innovation, quality, and customer satisfaction has been the cornerstone of our success for over 25 years. Join us for an opportunity to grow your career in a dynamic company committed to excellence and employee development.
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