Security Ambassador I - SEASONAL JOB / NOW HIRING!

ARE YOU LOOKING FOR ADDITIONAL WORK THIS HOLIDAY SEASON? DO YOU HAVE CURRENT or PREVIOUS EXPERIENCE IN SECURITY? WE ARE NOW HIRING SEASONAL SECURITY AMBASSADORS at MEMORIAL CITY MALL! This position is responsible for securing designated areas in and around Memorial City, conducting foot or cart patrols, and providing excellent customer service to our guests. IS THAT YOU?

We believe in providing exceptional service every day and ask that you go above and beyond to make service a priority in your safety role. This position does require some scheduling flexibility as we provide security services during days, nights, weekends, and holidays.

Essential Duties and Responsibilities

• Provide excellent customer service to our clients and guests
• Perform regular interior and exterior patrols on foot and/or via golf cart.
• Report security and service/maintenance related issues immediately and follow through to ensure completion
• Identify and report potential threats, hazardous conditions, and suspicious activity
• Manage conflicts with diverse groups of people by utilizing de-escalation skills and effective communication
• Respond to and document incidents within an Incident Management System.
• Understand and implement Post Orders, Emergency, Incident and Action Plans
• Additional duties as assigned by manager

• Must be at least 18 years of age
• Possess a valid driver’s license with good driving record.
• Must pass a “Motor Vehicle Records” check as a condition of employment
• Must submit to a background investigation in accordance with all Federal, State and Local laws.
• Applicant will be subject to a drug screening as a condition of employment.
• Must possess, or obtain, a Non-Commissioned Security Officer, Level II for the State of Texas as a condition of employment.
• Required training provided by the Memorial City Security department, including required participation in all mandatory trainings
• Willing to work varied schedules that may include nights, weekends, and holidays.
• May be required to assist security operations during man-made or natural disaster
• Familiar with Microsoft Outlook, Teams, and other basic computer software.
• Should be comfortable typing and completing incident related documents to include photos, witness statements and incident reports
• This position may require working indoor or outdoors where you will be subject to the elements and changing weather conditions

Skills, Qualifications and Other Requirements:

• Successfully complete the Security Program’s new-hire training program within one month of the job offer
• Will be required to pass First-Aid/AED training within the first year of employment (Employer Provided)
• Ability to articulate information clearly and concisely, in both verbal and written form
• Communicate well via phone or handheld radio
• Remains calm under pressure
• Great problem solver and works well independently, with little to no direct Supervision
• Exercises good judgement and initiative
• Enjoys working with diverse groups or people and organizations in a dynamic work environment

ABOUT METRONATIONAL:

MetroNational is a private, family-owned real estate investment, development, and management company located in Houston whose core interest is the Memorial City mixed-use development. The cornerstones of its business philosophy are teamwork, loyalty, integrity, and professionalism, which have led to winning several awards:

• Houston Chronicle Top Workplaces
• Houston Business Journal Healthiest Employers
• Houston Business Journal Best Places to Work
• Cigna Well-Being Award
• American Heart Association Fit-Friendly Worksite
• Mother-Friendly Worksite