Security Dispatcher

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.

We invite you to consider applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm.

NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.

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This posting will close on:

**No further applications will be accepted on or after this date**

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Summary: Provide Public Safety dispatching services to assure safety and security for members of the campus community.

Responsibilities:

• Receive and document calls for services and dispatch officers as needed.
• Assess the nature of various public safety and emergency situations, responding in accordance with policy and procedure.
• Carry out orders and responses to emergencies with accuracy and speed.
• Operate Public Safety Department two-way radio and computer systems.
• Monitor cameras as needed.
• Maintain accurate dispatching records i.e. daily dispatcher log, incident reports, officer daily reports, etc.
• Give out information on a “need to know” basis. Requests for confidential information should be directed to the Chief of Public Safety
• High degree of confidentiality.
• Exhibits good judgment and discretion.
• Perform other duties as requested.

This position follows a rotating bi-weekly schedule:

• Week One:
  • Monday, Wednesday, Friday
  • 3:00 PM – 11:00 PM
• Week Two:
  • Tuesday, Thursday 3:00 PM – 11:00 PM
  • Saturday 7:00 AM – 3:00 PM
• Then back to week one. Some flexibility in scheduling is available within reason.

Qualifications:

• High school diploma or equivalent.
• Ability to speak clearly and concisely during both telephone and radio communications.
• Ability to deal with the public in a polite and tactful manner.
• Ability to maintain composure during emergency situations.
• Basic computer skills.
• Good multi-tasking skills.