Security Officer Dispatch Communications

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Communications in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a dynamic commercial real estate location, where you will monitor activity, coordinate communications, and support timely responses to security-related needs. This role offers the chance to stay engaged at the center of operations while delivering exceptional customer service. Be part of a team that is agile, reliable, and innovative, with a caring culture that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $16.26 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and property staff by carrying out site-specific procedures, access-related policies, and/or emergency response activities within a commercial real estate location.
• Monitor dispatch communications, receive calls for service, and route information to on-site personnel in a calm, problem-solving manner during routine operations and critical situations.
• Document incidents, maintenance concerns, and security-related activity reports with clear and timely updates for supervisors, property management, and/or responding personnel.
• Support coordination of building access issues, alarm notifications, after-hours requests, and elevator or loading dock activity in accordance with post orders and location procedures.
• Assist with monitoring cameras, radios, and other communication systems to help identify unusual activity and help direct appropriate response resources as needed.

Minimum Requirements:

• Client requires proof of high school diploma or GED.
• Be at least 21 years of age.
• Be comfortable using a computer or tablet preferred.
• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.