Security Officer Front Desk Coordinator

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Coordinator in Oak Brook, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk officer in a dynamic commercial real estate location, where you will welcome visitors, manage access, monitor the lobby, and respond to security-related concerns with professionalism and care. This customer-focused role offers the chance to support daily operations, help create a positive experience, and represent a team that values agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $19.05 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and/or staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor lobby and front desk activity, greet arriving guests, verify identification and/or visitor access, and maintain visitor logs in accordance with location policies.
• Respond to incidents, inquiries, and critical situations in a calm, problem-solving manner, and communicate with property management and/or emergency personnel as needed.
• Support access control functions by helping to deter unauthorized entry, observing cameras and alarm activity, and reporting unusual or suspicious behavior.
• Answer phones, assist with directions and general information, and complete required reports related to security-related incidents, visitor activity, and/or daily front desk operations.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.