Security Officer Reception Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Desk in Sleepy Hollow, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal at a residential location as a Front Desk Officer, where you will welcome residents and guests, manage access activity, and support security-related operations through clear communication and attentive customer service. In this people-first role, you will represent a caring, reliable team that values agility, innovation, teamwork, and integrity while helping to create a professional and welcoming environment.

Position Type: Full Time

Pay Rate: $18.59 - $19.59 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to residents, guests, and/or staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor access to the location by greeting visitors, verifying identity and/or authorization, issuing passes when required, and documenting arrivals and departures.
• Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, escalating to property management and/or emergency services when appropriate.
• Answer phones, support front desk communications, and complete detailed logs, reports, and other records related to security-related activities and unusual events.
• Observe lobby and entry activity, monitor cameras and/or alarm panels when available, and report suspicious, unauthorized, or concerning behavior according to site procedures.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card/license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.