Senior Account Manager - Fine Art Logistics - Full -Time

The Staff Pad is proud to partner with a global
leader in fine art logistics, and we are looking to hire an experienced Senior
Account Manager who will serve as a strategic leader and trusted advisor to
high -value clients, overseeing complex logistics projects while driving account
growth and profitability at their Chicago, IL location.

This role combines senior -level client relationship
management, commercial leadership, and operational oversight. You will play a
key role in expanding strategic accounts, mentoring junior team members, and
contributing to broader business initiatives and growth strategies.

This position is ideal for a highly experienced,
results -driven professional who thrives in a fast -paced, client -centric
environment and excels at managing sophisticated client needs while delivering
exceptional service and business outcomes.

What You’ll Do:

• Serve as the senior point of contact
  for key client accounts, build long -term partnerships, understand client
  objectives, identify growth opportunities, and lead client meetings,
  presentations, and business reviews
  
• Manage and grow strategic accounts by
  driving revenue and profitability, identify cross -selling and upselling
  opportunities, support new business development, and contribute to pricing
  strategies and market positioning
  
• Oversee complex domestic and
  international logistics projects, ensure on -time and on -budget delivery,
  resolve operational issues, and coordinate cross -functional teams to maintain
  service excellence
  
• Manage account financials through
  quoting, billing, cost control, margin optimization, profitability analysis,
  forecasting, reporting, and revenue target achievement
  
• Ensure compliance with CITES, NOAA,
  U.S. Fish & Wildlife, expertise in international shipping regulations,
  legal, insurance, and company standards while managing operational risk
  
• Mentor and support Account Managers
  and junior staff, share best practices, provide guidance on complex accounts,
  resolve issues, and foster a collaborative, high -performing team
  
• Partner with senior leadership and
  global offices to manage key accounts, support strategic initiatives, improve
  processes, and ensure consistent service delivery
  
• Champion service standards, analyze
  client feedback, lead post -project reviews, and implement continuous
  improvements to enhance operational efficiency and innovation
  
• Comply
  with company policies, procedures, and Health & Safety regulations while
  acting in the organization's best interests and representing the company
  professionally
  

What We Are Looking For

Education, Experience and Skills

• Bachelor’s degree or equivalent
  professional experience
  
• 7–10+ years of account management
  experience within fine art logistics, auction houses, design, luxury
  services, or a related industry
  
• Demonstrated success managing
  complex, high -value client accounts and revenue -generating portfolios
  
• Strong commercial acumen with a
  proven ability to drive account growth, profitability, and client
  retention
  
• In -depth knowledge of logistics
  operations, import/export compliance, and pricing strategies
  
• Excellent leadership,
  communication, presentation, and negotiation skills
  
• Experience mentoring, coaching, or
  supporting junior team members
  
• Proficiency
  in Microsoft Office Suite; experience with HubSpot and Moveware is a plus
  (training provided)
  

Why Join This Opportunity?

• Work with a globally recognized
  leader in fine art logistics
  
• Partner with prestigious,
  high -value clients
  
• Play a strategic role in business
  growth and client success
  
• Collaborative, high -performance
  environment with strong leadership support
  

If you are passionate about delivering exceptional
client outcomes and driving continuous improvement, we encourage you to apply
today and a growing team.