Senior Administrative Assistant

Join our team as a Senior Administrative Assistant where you’ll play a key role in keeping our departments running smoothly and efficiently. In this fast-paced, collaborative environment, you’ll provide high-level administrative support to leadership and staff, coordinate meetings and events, and help streamline processes that drive operational success. This role is ideal for a detail-oriented, proactive individual who thrives on organization, problem-solving, and supporting cross-functional teams. If you enjoy being the go-to person who keeps everything organized and moving forward, we’d love to hear from you.

At Starkey, we are in the business of connecting people and changing lives. As a world leader in the manufacturing and delivering of advanced hearing solutions, we go to work each day to ensure every person on the planet has the opportunity to hear their very best. Founded in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems.
Headquartered in Eden Prairie, Minnesota, Starkey has more than 5,000 employees globally, operates 29+ facilities and does business in more than 100 markets worldwide. Here’s a video about the people behind Starkey’s groundbreaking innovation:
https://www.youtube.com/watch?v=GjhRQ7qzlI0

JOB RESPONSIBILITIES/RESULTS 

• Provide administrative support to departmental management and staff as assigned.
  
  
  
  • Assist with all clerical support and administrative functions (e.g. incoming and outgoing mail, electronic correspondence, data-entry, etc.).
  
  
  • Manage calendars and accounts such as WebEx, PTO, and help troubleshoot issues.
  
  
  • Coordinate travel arrangements and assist with any expense reports.
  
  
  • Register department personnel for external seminars/conferences.
  
  
  • Work with other administrative staff to identify and plan support for the departments and staff during times of absence.
  
  
  • Collaborate with administrative staff from other departments to develop consistent processes and practices, where applicable, to improve efficiencies and effectiveness. Foster a culture of continuous improvement.
  
  
  
  


• Provide support for internal, external, council and events.
  
  
  
  • Schedule meetings and assist creating and distributing meeting agendas and relevant documentation.
  
  
  • Troubleshoot conference room equipment when not working properly and that all relevant staff are trained on proper use and assist as needed with meeting setup.
  
  
  • Take meeting minutes.
  
  
  • Enter and assist with meeting action items.
  
  
  • Distribute and/or post final meeting minutes.
  
  
  • Coordinate beverages, lunches and snacks as requested.
  
  
  
  


• Ensure office equipment and supplies are maintained.
  
  
  
  • Maintain department office supply inventory and order additional supplies when necessary.
  
  
  • Coordinate ordering and setup of computer, phone, and any needed equipment for new employees.
  
  
  • Maintain departmental equipment inventories where applicable (e.g., equipment)
  
  
  • Ensure that office equipment is working properly and provide training on equipment use.                                                                                           
  
  
  
  


• Assist with new employee activities.

• 
  
  
  
  • Maintain and track PTO, mWorks and Travel calendars where applicable.
  
  
  • Help create and maintain departmental policies and procedures.
  
  
  • Assist tracking and scheduling of annual performance reviews where applicable.
  
  
  • Maintain departmental organization charts.
  
  
  • Coordinate new employee workspace, equipment, and onboarding activities.
  
  
  • Coordinate employee termination activities, personal and Starkey property.
  
  
  • Assist with interview activities in coordination with HR and hiring managers.
  
  
  
  

• Assist departments with purchasing materials and relevant transactions.
  
  
  
  • Order parts and/or supplies through Oracle, online and external vendors.
  
  
  • Prepare Purchase Orders in Oracle and assist with order tracking as needed.
  
  
  • Maintain any departmental ordering forms and ensure receipts are received for any purchases.
  
  
  
  


• Manage corporate credit card receipts and reconcile credit card accounts monthly


• Other duties/responsibilities as assigned

Job Requirements

• Education 
  
  
  
  • High school degree or equivalent required
  
  
  • 4-year college degree preferred
  
  
  • Some specialized administrative coursework desirable
  
  
  
  


• Experience 
  
  
  
  • Minimum 5 years, administrative, or office support experience in a corporate environment.
  
  
  • Experience with Microsoft Word, Excel, PowerPoint, and Outlook Visio, SharePoint, Wiki, and databases preferred.
  
  
  
  

Knowledge / Technical Requirements

• Intermediate to advanced knowledge of office management is required.


• Intermediate to advanced knowledge of MS-Office, computers and telecom equipment is required.

Competencies, Skills & Abilities 

• Excellent interpersonal skills is required.


• Excellent organizational skills and attention to detail required.


• Excellent time management and communication skills


• Must be organized, patient, resourceful, proactive, flexible, and able to execute work with little to no supervision.


• Ability to interact with staff at all levels in a fast-paced, technical environment while maintaining a high level of professionalism and confidentiality is expected in this role.


• MS-Office skills, written and verbal communication skills


• Quick decision-making ability


• Attention to detail.

Salary and Other Compensation:  

The hourly rate for this position is between $27.02 - $37.86 / hour.   Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.   

Benefits:  

The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement.  

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

#LI-HW1