Senior Arcade/Projection Tech

Benefits: 401k; Holiday Pay; Health/Dental/Vision; Employer-Paid Life; Voluntary Life; AD&D Insurance; Employer Contribution to Health Savings Account (HSA); Team Member Perks and Discounts.

The Gist

We're looking for a skilled and experienced Senior Arcade/Projection Technician to ensure the smooth operation of our arcade and cinema projector systems. You'll take the lead on troubleshooting, maintenance, and repairs while also mentoring other techs and keeping things running behind the scenes. You'll be responsible for making sure games and projection equipment are always guest-ready, and that technical issues are resolved quickly and professionally. This role requires hands-on experience, a self-starter mindset, and a passion for collaborative teamwork. You'll report to the Attractions Manager and help uphold our commitment to excellence.

About FatCats

Our mission is to delight and connect people... one game, one film, one experience at a time. This applies to our team too. We're proud of our fun and supportive culture that promotes personal and professional growth, internal promotions, and work-life balance.

At FatCats, we practice humility by listening first, trust by believing in each other, excellence by improving every day, teamwork by showing up for one another, and stewardship by leading in our respective roles.

Since this is a leadership position, we also want you to know about our Leadership Guiding Principles. These define the kind of person we're looking for:

• Assume Positive Intent
• Operate in the Gray
• Give Others the Benefit of the Doubt
• Show Loyalty to the Absent
• Exhibit High Courage and High Consideration
• Be Respectful in Disagreement
• Build Trust with Your Team
• Let the Best Idea Win

A Day in the Life

As a Senior Arcade/Projection Technician, your day will involve a mix of hands-on technical work and leadership responsibilities. You'll maintain and repair arcade games and projection systems, making sure everything is clean, calibrated, and ready for guests. You'll support and train other techs, troubleshoot issues, and help manage the overall upkeep of the arcade. You'll assist guests when technical issues arise, keep the redemption area running smoothly, and communicate regularly with the Attractions Manager to keep them informed on game and equipment status. On the cinema side, you'll ensure projection systems are functioning flawlessly and play a key role in building and importing weekly movie schedules into our systems. It's a fast-paced, behind-the-scenes role that keeps the fun front and center for every guest.                                                                                                                                                     

Qualifications

We're seeking a self-motivated professional with strong technical skills and knowledge of IT principles.Previous experience as an arcade technician is preferred. To succeed, you'll need:

• The ability to troubleshoot mechanical, electrical, hardware, and software issues
• Strong communication and leadership skills
• A knack for staying organized and managing time effectively
• A personable, guest-focused attitude
• Proficiency in relevant computer systems and the ability to learn new ones
• High ethical standards and a collaborative mindset

Give Us a Shot!

If you're ready to bring your skills to a team that values growth, collaboration, and excellence, applynow to join FatCats as a Senior Arcade/Projection Technician!