The Business Operations Senior Associate keeps the Growth & Go-to-Market team's day-to-day operations running smoothly. This is a hands-on, detail-focused role at the center of our budget management + reporting, procurement, and vendor operations, along with team and program support related to onboarding and local event and special project support. The role is responsible for managing the budget, keeping track of spend accurately and well documented, and help to move routine work toward AI-enabled, automated workflows over time.
The position partners closely with our finance and accounts payable teams and supports the regional and Industry Growth Leaders (IGLs) along with other key stakeholders across Growth and Go-To-Market. The role is execution and coordination-focused: the selected candidate will run the recurring work with care and precision, and expand and advance the role as we standardize and automate it.
Position responsibilities:
BUDGET MANAGEMENT & FINANCIAL OPERATIONS
- Prepare monthly reporting — compile Growth budget actuals and spend visibility reports on a set cadence.
- Support forecasting — gather inputs for budget forecasting and maintain the Growth budget tracker.
- Review expense allocations — check coding, process corrections, and reconcile cost center coding, flagging discrepancies for review.
- Reconcile travel — review travel expenses and prepare weekly travel reports for the finance and accounts payable teams.
- Coordinate the reporting calendar — keep the monthly reporting calendar on track and prepare materials for budget meetings with regional and Industry Growth Leaders (IGLs).
PROCUREMENT, ACCOUNTS PAYABLE & WORKDAY OPERATIONS
- Approve and process in Workday — approve travel expenses, submit requisitions for purchases and for invoices over $1,000, and process invoices under $1,000.
- Coordinate vendor onboarding — collect W-9s, gather vendor contact details, and set up suppliers with Accounts Payable.
- Manage corporate cards — issue and manage Divvy cards, and collect and reconcile receipts against transactions.
- Guide requisition processing — support expense coding and help team members move requisitions through Workday correctly.
TEAM & PROGRAM SUPPORT
- Events and Special Programs — assist with planning and logistics for key team & client events and programs, in office or virtual, working with vendors on catering, venue selection, and related details.
- Project Coordination – assist with special projects and multi-channel programs (e.g. Aprio Alumni Program, Anniversary Celebrations, Specialty Programs & Events, etc.)
ONBOARDING, TRAINING & INTEGRATION
- Welcome New Hires — send email communications, make introductions to relevant team members.
- Training & Integration Communication – share orientation and required training information with incoming team members (e.g. Hubpot, ClickUp, Trello, Brandfolder, Co-Pilot, etc.)
PROCESS IMPROVEMENT & AUTOMATION
- Spot automation opportunities — identify routine, repeatable tasks that are good candidates for automation.
- Build AI-enabled workflows — partner with the team to design and test AI-enabled and automated workflows that help improve accuracy and reduce manual effort across business operations.
- Document as you go — capture and standardize processes so they can be handed off and, over time, automated.
Qualifications:
- 4+ years of experience in business operations, finance operations, procurement, accounts payable, or a related coordination role.
- Hands-on experience with Workday, or a comparable enterprise resource planning (ERP) or procurement system.
- Strong attention to detail and comfort working with budgets, expense coding, and reconciliations.
- Clear, organized communication and the ability to coordinate across finance, accounts payable, and Growth team members.
- Proficiency with Excel and a genuine interest in using AI and automation to improve everyday work.
PREFERRED
- Experience supporting a marketing, sales, or go-to-market team.
- Familiarity with Divvy, or a comparable corporate card and spend-management platform.
- Exposure to process improvement, workflow automation, or AI-enabled tools.
- Bachelor's degree in business, finance, accounting, or a related field, or equivalent experience.